The MCDST certification is aimed to assist the people in the field of IT support to gain the necessary skills and the recognition they need in order to get hired and advance in their career. It is also aimed to provide companies and IT managers a means of ensuring the quality in their support personnel. With the MCDST in place, they can be sure that they will be hiring qualified individuals and they will be providing their end users the support they need.

The MCDST test is given to these IT support individuals to test if they are capable of delivering the daily support that most end users require.  The support needed daily mostly include the scope around Windows XP operating system and its applications. That is why the MCDST test also covers such topics. Exam 70-271 focuses on testing one’s competency on troubleshooting Windows XP issues while Exam 70-272 tests the individual’s capability to support and troubleshoot Windows applications like Microsoft Office and Internet Explorer.

There are no needed amount of experience required to qualify for taking the exam. But a person interested in pursuing a career in IT support should possess a high level of user level competency on Windows and its application in order to pass the MCDST test.  If he thinks he lacks competency in particular areas, then he should get additional training. He should then get MCDST practice to complete his MCDST test preparation.  The individual must exert utmost effort to pass the MCDST test. But it is certainly worth it because it will be helpful in getting him hired.

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