Extensive strategic thinking, planning and execution to improve internal processes and daily working practices between key executives, sales, Presales, support, product, legal and finance to drive greater business agility.

More Uses of the Presales Toolkit:

  • Direct: sign on (SSO), and multi factor authentication solutions that adhere to industry best practices.
  • Coordinate and lead the sales, Presales, engineering and support efforts for the account to achieve business goals.
  • Lead the quality and the value of the delivery in Business review (monthly, quarterly), in collaboration with the Client Sales who owns the upsell.
  • Support sales by proactively delivering Presales solutions to prospective and current clients.
  • Think creatively about a wide variety of technical challenges during the Presales life cycle.
  • Coordinate: proactively identify, assess, and help project and delivery managers (and the os team) to mitigate technical risks during Presales and delivery execution.
  • Identify critical customer needs through consultative customer engagement to generate sales opportunities.
  • Pilot: proactively help customers make more complex decisions around features and capabilities.
  • Be accountable for ensuring any sensitive content is secure and has appropriate confidentiality and copyright protections.
  • Be accountable for ensuring the Presales team and specified groups have up to date and relevant product knowledge in the designated product areas.
  • Identify content gaps and content that needs updating, prioritize it, and create a plan to address it.
  • Assure your organization complies; focuses on large or complex sales opportunities that need creative and complex solutions.
  • Formulate: leverage internal stakeholders from Presales, legal, demand generation and business development to drive leads, marketing activities and close deals.
  • Collaborate with the Implementation team to facilitate the technical evaluation and system design and ensure requirements are communicated as part of the hand off from Sales to Implementation.
  • Collaborate with local partners to support a joint go to market strategy and project implementations.
  • Be accountable for leading engagements that blend technical integrations with process and policy sized to fit a diverse client base.
  • Oversee: partner with internal teams (product, implementations, and engineering) to share learnings from prospects and client.
  • Establish that your strategy develops solutions and participates in Presales and change order negotiations representing and approving delivery capability and cost solution.
  • Develop and manage reference sites through high quality technical, professional client relationships.
  • Reduce content overload by taking the best of all existing content and consolidating it into a set of Golden content assets.
  • Demonstrate, present and effectively articulate Fluent Commerce solutions to clients and partners remotely and on site.
  • Be accountable for developing and managing references through high quality technical, professional client relationships.
  • Lead: administration and governance of content management systems that support your go to market teams.
  • Ensure you launch; good system analytical skills to help transform user requirements into system and component level functional requirements.
  • Assure your business interacts directly with internal sales account managers, customer operations team, technical and product support.
  • Evaluate business and technical client requirements into working solutions using Fluent Commerce technology.
  • Participate with the leadership team in developing target solution areas, business plans and new sales initiatives.
  • Establish that your organization complies; progress is an inclusive workplace where opportunities to succeed are available to everyone.
  • Adapt the conversational strategy to current results and clients expectations, staying Agile and proactive to always be seen a source of solutions by the client.
  • Ensure you keep on top of new developments in enablement tools and AI based content management systems, like serving up content proactively in the context of a deal and auto tagging.

 

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