Save time, empower your teams and effectively upgrade your processes with access to this practical Quality of experience Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Quality of experience related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Quality of experience specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Quality of experience Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 675 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Quality of experience improvements can be made.
Examples; 10 of the 675 standard requirements:
- What information do users need?
- Customer Measures: How Do Customers See Us?
- Do you have an implicit bias for capital investments over people investments?
- How much does Quality of experience help?
- How does the Quality of experience manager ensure against scope creep?
- At what point will vulnerability assessments be performed once Quality of experience is put into production (e.g., ongoing Risk Management after implementation)?
- What is the source of the strategies for Quality of experience strengthening and reform?
- Is Quality of experience Required?
- Is a solid data collection plan established that includes measurement systems analysis?
- Are you satisfied with your current role? If not, what is missing from it?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Quality of experience book in PDF containing 675 requirements, which criteria correspond to the criteria in…
Your Quality of experience self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Quality of experience Self-Assessment and Scorecard you will develop a clear picture of which Quality of experience areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Quality of experience Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Quality of experience projects with the 62 implementation resources:
- 62 step-by-step Quality of experience Project Management Form Templates covering over 6000 Quality of experience project requirements and success criteria:
Examples; 10 of the check box criteria:
- Team Performance Assessment: To what degree do team members frequently explore the teams purpose and its implications?
- Project Performance Report: To what degree will the approach capitalize on and enhance the skills of all team members in a manner that takes into consideration other demands on members of the team?
- Risk Management Plan: What is the impact to the Quality of experience project if the item is not resolved in a timely fashion?
- Activity Duration Estimates: Which does one need in order to complete schedule development?
- Team Member Performance Assessment: What happens if a team member receives a Rating of Unsatisfactory?
- Project Schedule: Is Quality of experience project work proceeding in accordance with the original Quality of experience project schedule?
- Process Improvement Plan: Have the supporting tools been developed or acquired?
- Lessons Learned: Was there enough support – guidance, clerical support, training?
- Planning Process Group: How well defined and documented are the Quality of experience project management processes you chose to use?
- Scope Management Plan: What are the risks that could significantly affect the schedule of the Quality of experience project?
Step-by-step and complete Quality of experience Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Quality of experience project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Quality of experience project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Quality of experience project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Quality of experience project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Quality of experience project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Quality of experience project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Quality of experience project with this in-depth Quality of experience Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Quality of experience projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Quality of experience and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Quality of experience investments work better.
This Quality of experience All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.