The Information Technology Infrastructure Library or ITIL® Foundation is the first step of any individual or organization wishing to get an ITIL® certification for IT service management.  The ITIL® Foundation covers all the basic information and terminologies used in ITIL® including its history, growth, improvements and coverage.

The ITIL® Foundation covers five core sets of IT service management concepts which include the Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Management.  Basically focusing on service support and service delivery, ITIL® Foundation also covers

ITIL® v3 is the latest addition to the IT service management library.  It covers the most adopted principles and concepts of ITIL® and included the ITIL® Service Lifecycle concept to IT service management.

What you will learn on ITIL® Foundation:

Discovering and exploring the different ITIL® principles to decrease hardware failure is one of the topics you will learn in this course. This course will get you ready for the ITIL® v3 Foundation Certification Exam. You will recognize the opportunities to build IT processes by utilizing ITIL® v3. Aside from that you can work together with IT teams using  ITIL® terminology and ideas. Through this , you will recognize the significance of IT and business integration. It is very important that you explore and discover the components of Service Management processes. By enrolling in this course you will learn and see the benefits of Continual Service Improvement in a company.

Benefits in taking this course:

This unique process and format in the course follows the guiding principles and gives broad coverage of ITIL® v3 Foundation Certification Exam subjects. The Information Technology Infrastructure library (ITIL®) v3 is the latest version that is used in best practice framework in IT. Attaining the Foundation Certification signifies clearly that you can play a great part in improving the IT system in your organization.

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