It is common to many business enterprises to face challenges and opportunities. It is due to this fact that many innovations on how businesses should be handled properly were introduced. Some have been successful, while some opted to find some more alternatives to produce excellent products and deliver high quality services for the public to enjoy. To cater for the need to share best practices and learn from success stories of others are just few of the many reasons why conferences are being held. SaaS conferences, for example, are being done in different venues and sponsored by various institutions to find better ways to deliver customer service.

SaaScon is one of these conferences, which will be held on March 25 and 26, 2008 at the Santa Clara Convention Center, Santa Clara, CA. The conference is open for those who are interested to venture on SaaS business, or for those who are planning to hire an ISV and select the best one that suits their business operations. In this conference, all issues concerning SaaS will be addressed and topics include Measuring Success, Balancing Risks and Rewards, and Taking on Best Practices and Avoiding Pitfalls among others.

Registration is done online, through phone or at the venue itself. Once registration is confirmed, admittance badges will be given to attendees at the registration area.  The stage is welcome to all those who would like to speak; however, this is subject for approval by the SaaScon Management Team. There are also pre-determined speakers, usually coming from events sponsors wherein they will be given a chance to talk for 30 minutes and present their case studies.

For those who are interested to attend, check the web for more updates and details about the SaaScon.

Customer Relationship Management (CRM) is a very critical aspect of the business, especially nowadays that more and more companies are reaching out to their customers to determine the products and services that they think would most benefit them. This is acquired through constant feedback and CRM evaluates these to come up with the best possible solution. There is no other more convenient way to interact with customers other than using the web. This is where Software as a Service (SaaS) comes in.

The concept behind SaaS CRM technology is not that complicated compared to larger systems. This is the reason why it has grown increasingly popular nowadays. More and more companies, regardless of size, are switching to SaaS CRM to provide business solutions in a more practical and cost-effective manner. SaaS CRM make use of web deployment, which brings about ease of use while eliminating high IT requirements and maintenance costs.

Compared to traditional CRM applications, there are a lot of benefits that the company would get after switching to SaaS CRM. Aside from having lesser worries when it comes to budget, SaaS CRM is also faster to implement company-wide. This is because there is no need to buy additional hardware devices or software applications since it is already made available online. In addition, data security is much of a concern in most companies. SaaS CRM eliminates this by offering more robust and stable data security measures. These include operating system and database security, user authentication and data encryption among others. Rest assured that confidential information remains secure through these security procedures, providing protection to hazards from the external world.

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