The software vendor plays a very critical role in the success of the proper implementation and delivery of Software as a Service or SaaS. The SaaS vendor is the one making it possible for users to access relevant business information on the internet by using on-demand software applications. Managing the operation of software applications, as well as developing new strategies to provide software solutions for ease of use on the part of the user are also some of the responsibilities of the SaaS vendor.

The SaaS delivery model is also cost effective, wherein the customer does not need to buy any additional hardware tools or software applications. For as long as there is access to the internet, the user can easily monitor the system, as well as make changes or generate reports whenever necessary. It is because of these reasons why SaaS applications are considered more economical than the usual commercially licensed and internally operated on-premise applications.
 
Acceptance to SaaS was not that easy. There are a lot of questions in peoples minds that made it harder for them to accept the SaaS delivery model at first. However, SaaS applications kept on improving every year through the combined efforts of various SaaS vendors. Concerns about the potential risks in security are all wiped out with the integration of data encryption and user authentication. These are some of the security measures that users can get, ensuring the protection of very critical business information from being accessed by outside threats. Keeping the flame alive by introducing more features will eventually result to better service and is therefore necessary to earn the loyalty and respect of clients. Indeed SaaS vendors have made great progress

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