This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Salesforce.com assessment.

‘The Art of Service works for us well. It is suited to presentations of data that lend themselves to visual representation, and for presentations of tabular information. If the audience wants to engage with the information in a spreadsheet, this is the solution, and if the audience is looking for brevity and easy access, The Art of Service’s self assessment does this very well.’ – CIO in the Education Industry

‘Fantastic! The Art of Service is well worth your time and money.’ – Director, Enterprise Architecture in the Finance Industry

‘Very fast implementation. Easy to start using the self-assessment.’ – Service Owner, Business Intelligence in the Manufacturing Industry

What Is The Salesforce.com Self-Assessment?

The Salesforce.com Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the Salesforce.com work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Salesforce.com task and that every Salesforce.com outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Salesforce.com opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Salesforce.com advise with structured going-forward plans

All the tools you need to an in-depth Salesforce.com Self-Assessment. Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Salesforce.com improvements can be made.

What You Get:

The Salesforce.com Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 619 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Salesforce.com Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Salesforce.com Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Salesforce.com projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Salesforce.com and process design strategies into practice according to best practice guidelines

Assess and define Salesforce.com with this Salesforce.com Self Assessment. Sample questions from the Complete, 619 Questions, Self-Assessment:

  • Recognize Question: Are there Salesforce.com Models?
  • Define Question: What are the compelling business reasons for embarking on Salesforce.com?
  • Measure Question: Can Management personnel recognize the monetary benefit of Salesforce.com?
  • Analyze Question: How will the Salesforce.com team and the organization measure complete success of Salesforce.com?
  • Improve Question: Does Salesforce.com analysis show the relationships among important Salesforce.com factors?
  • Control Question: What are the business goals Salesforce.com is aiming to achieve?
  • Sustain Question: What potential environmental factors impact the Salesforce.com effort?

Value [to you] of the Salesforce.com Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Salesforce.com Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.

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