This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Salesforce Marketing Cloud assessment.

‘The Art of Service needs no review; it’s the best-in-class self assessment data visualisation tool and if you’re looking for a tool that’s very easy to adopt for analysts as well as business users then The Art of Service is the easy choice. There is no learning curve to be successful with The Art of Service dashboards, and it works well with no data prep. ‘ – Business Intelligence Analyst in the Government Industry

‘Streamlined procurement process. Easy to buy and implement.’ – Director of Analytics in the Manufacturing Industry

‘I was completely impressed with the assessment’s coverage of questions and processes. No matter which angle you take, it’s in there. This made ease of use very impressive and very appealing. Not to mention the time saved in finding our to priorities with the dynamic RACI diagram.’ – GIS Data Analyst in the Government Industry

What Is The Salesforce Marketing Cloud Self-Assessment?

The Salesforce Marketing Cloud Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the Salesforce Marketing Cloud work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Salesforce Marketing Cloud task and that every Salesforce Marketing Cloud outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Salesforce Marketing Cloud opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Salesforce Marketing Cloud advise with structured going-forward plans

All the tools you need to an in-depth Salesforce Marketing Cloud Self-Assessment. Featuring 618 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Salesforce Marketing Cloud improvements can be made.

What You Get:

The Salesforce Marketing Cloud Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 618 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Salesforce Marketing Cloud Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Salesforce Marketing Cloud Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Salesforce Marketing Cloud projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Salesforce Marketing Cloud and process design strategies into practice according to best practice guidelines

Assess and define Salesforce Marketing Cloud with this Salesforce Marketing Cloud Self Assessment. Sample questions from the Complete, 618 Questions, Self-Assessment:

  • Recognize Question: Do the Salesforce Marketing Cloud decisions we make today help people and the planet tomorrow?
  • Define Question: Are we making progress? and are we making progress as Salesforce Marketing Cloud leaders?
  • Measure Question: What are your most important goals for the strategic Salesforce Marketing Cloud objectives?
  • Analyze Question: What will be the consequences to the business (financial, reputation etc) if Salesforce Marketing Cloud does not go ahead or fails to deliver the objectives?
  • Improve Question: What is Effective Salesforce Marketing Cloud?
  • Control Question: What knowledge, skills and characteristics mark a good Salesforce Marketing Cloud project manager?
  • Sustain Question: Are improvement team members fully trained on Salesforce Marketing Cloud?

Value [to you] of the Salesforce Marketing Cloud Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Salesforce Marketing Cloud Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.