Be accountable for participating in the development, testing and successful deployment of software to all applicable SCCM/Current Branch supported platforms deployed using SCCM/Current Branch and Windows Installer technologies.

More Uses of the SCCM Toolkit:

  • Make sure that your operation executes enterprise Windows system design (functional and technical), planning, and implementation.
  • Drive: system center configuration management (SCCM) administration and a key member of your organizations systems center support team.
  • Support the development and design of new methodologies to deploy images with varying levels of interaction dependent on client needs and customizations.
  • Be accountable for working closely with communication team to advertise and socialize the benefit of new applications.
  • Be very proactive and come up with plans to fix issues and nullify challenges for the future.
  • Be accountable for understanding and mitigating the impact of technical design to security, performance and data privacy.
  • Ensure that customers and internal business stakeholders are kept informed about the current status and development of the Engagement / Project in a transparent / proactive manner.
  • Install, configure, maintain, upgrade, and troubleshoot a wide range of hardware and software used in your organization.
  • Manage management, plan and execute desktop software updates/upgrades (anti virus software, startup scripts, etc).
  • Identify opportunities to innovate and enhance service delivery through ownership and best practices.
  • Collaborate with stakeholders on vulnerability standards and technical working groups and provide innovative solutions to the client.
  • Organize: conduct scheduled system checks and perform maintenance in accordance with the scheduled support Windows.
  • Ensure your enterprise identifies and learns appropriate software and hardware used and supported by your organization.
  • Identify: active directory, exchange, office 365 (O365), system center configuration management (SCCM) and related support tools.
  • Be accountable for overseeing and coordinating the installation and configuration of line of business applications.
  • Specify design of techniques to deploy, replace, and remove applications enterprise wide using SCCM methods.
  • Manage your organizations SCCM software packaging, reporting, administration and troubleshooting.
  • Be accountable for managing software, hardware and connectivity vendors to obtain support and resolution information.
  • Oversee: desktop support technicians in the operation and troubleshooting processes of the configuration management SCCM, power management, and patch management platforms.
  • Manage the functionality and efficiency of a group of computers running Windows operating systems.
  • Ensure you motivate; lead with expertise in SCCM administration, deployment, packaging, network inventory, boundaries, installer and network designing.
  • Devise: research and recommend hardware and software, coordinates installation and provide backup recovery.
  • Arrange that your planning provides support for complex computing environment in areas as hardware, software and networks.
  • Represent the interests of your customers by providing support and appropriate escalation to Desktop Support Site Leads and other IT functions when issues cannot be resolved.
  • Install new software releases and system upgrades, evaluate and install patches, and resolve.
  • Be accountable for coordinating with the other IT team members the development of the Service Desk knowledge base.
  • Follow up with clients to ensure systems are functional and incidents are worked to completion.
  • Systematize: routine use of virtual technologies for testing of automated applications and issue remediation.
  • Maintain the integrity and security of Windows servers and endpoints using SCCM and system hardening techniques.
  • Steer: plan, design, deploy, configure, troubleshoot, and maintain/upgrade multi site SCCM environment.

 

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