Be accountable for participating in the development, testing and successful deployment of software to all applicable SCCM/Current Branch supported platforms deployed using SCCM/Current Branch and Windows Installer technologies.

More Uses of the SCCM Toolkit:

  • Support the distribution of security patches throughout the enterprise using Microsoft Systems Center Configuration Manager (SCCM) and other enterprise level tools.
  • Deploy workstation images to distribution points (servers) in clients field offices by utilizing Microsoft Systems Center Configuration Management (SCCM).
  • Manage: consistently meet established slas when providing support for pcs, os, phones, tablet devices, printers, and desktop applications.
  • Collaborate with stakeholders on vulnerability standards and technical working groups and provide innovative solutions to the client.
  • Develop: utilization of automation tools and best practices related to application packaging minimizing end user intervention.
  • Manage manager, plan and execute desktop software updates/upgrades (anti virus software, startup scripts, etc).
  • Pilot: interface with customers, vendors, and management in planning, maintaining, and resolving issues with services and systems.
  • Ensure that customers and internal business stakeholders are kept informed about the current status and development of the Engagement / Project in a transparent / proactive manner.
  • Supervise: open to learning and applying new technologies and skills to further develop while advancing the needs of your organization.
  • Receive, inventory and install new equipment, process surplus IT equipment leaving the environment, or relocate equipment.
  • Steer: selection and implementation of the most cost effective systems hardware equipment, software, and management tools to support services.
  • Develop: desktop support technicians in the operation and troubleshooting processes of the configuration management SCCM, power management, and patch management platforms.
  • Drive: deployment and administration of microsoft endpoint management (SCCM, intune) and analytics (desktop analytics, app health).
  • Be accountable for working in conjunction with other Desktop Engineers and Senior Network/IT Infrastructure Engineers, tests desktop/laptop operating systems, platforms, and application compatibility.
  • Coordinate: government with customer focused, performance based solutions using technology and an empowered workforce as an engine to drive its customers missions.
  • Install, configure, maintain, upgrade, and troubleshoot a wide range of hardware and software used in your organization.
  • Direct: expert in designing, deploying, and administering microsoft endpoint management (SCCM, intune) and analytics (desktop analytics, app health).
  • Confirm your organization ensures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelines.
  • Orchestrate: system center configuration manager (SCCM) administrator and a key member of your organizations systems center support team.
  • Be accountable for utilizing tools as SCCM (on prem) and Intune (cloud), manage and support your organizations desktops and laptops to ensure high availability, configuration management and performance.
  • Ensure you respond to your organizations changing business requirements reducing incidents and disruption while maximizing value and decreasing re work.
  • Ensure you expected to be available outside of normal business hours for client needs, or for server or desktop upgrades or updates which need to be completed outside of normal business hours.
  • Support the development and design of new methodologies to deploy images with varying levels of interaction dependent on client needs and customizations.
  • Represent the interests of your customers by providing support and appropriate escalation to Desktop Support Site Leads and other IT functions when issues cannot be resolved.
  • Manage knowledgeable and capable of using the Microsoft System Center suite of products (SCCM), Active Directory and Group Policy.

 

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