Save time, empower your teams and effectively upgrade your processes with access to this practical Service (business) Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service (business) related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service (business) specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service (business) Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 665 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service (business) improvements can be made.
Examples; 10 of the 665 standard requirements:
- Is there a Service (business) management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
- Is full participation by members in regularly held team meetings guaranteed?
- Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
- Are new process steps, standards, and documentation ingrained into normal operations?
- How will we insure seamless interoperability of Service (business) moving forward?
- What prevents you from making the changes you know will make you a more effective Service (business) leader?
- What role does communication play in the success or failure of a Service (business) project?
- How do you keep key subject matter experts in the loop?
- Are assumptions made in Service (business) stated explicitly?
- Who are you going to put out of business, and why?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service (business) book in PDF containing 665 requirements, which criteria correspond to the criteria in…
Your Service (business) self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service (business) Self-Assessment and Scorecard you will develop a clear picture of which Service (business) areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service (business) Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service (business) projects with the 62 implementation resources:
- 62 step-by-step Service (business) Project Management Form Templates covering over 6000 Service (business) project requirements and success criteria:
Examples; 10 of the check box criteria:
- Procurement Audit: Did the conditions included in the contract protect the risk of non-performance by the supplier and were there no conflicting provisions?
- Team Operating Agreement: Has the appropriate access to relevant data and analysis capability been granted?
- Variance Analysis: Are records maintained to show how management reserves are used?
- Change Management Plan: Is there an adequate supply of people for the new roles?
- Change Request: How shall the implementation of changes be recorded?
- Quality Metrics: Where did complaints, returns and warranty claims come from?
- Risk Audit: What are the boundaries of the auditors responsibility for policing management fidelity?
- Project or Phase Close-Out: Who exerted influence that has positively affected or negatively impacted the Service (business) project?
- Project Schedule: If there are any qualifying green components to this Service (business) project, what portion of the total Service (business) project cost is green?
- Formal Acceptance: General estimate of the costs and times to complete the Service (business) project?
Step-by-step and complete Service (business) Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service (business) project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service (business) project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service (business) project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service (business) project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service (business) project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service (business) project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service (business) project with this in-depth Service (business) Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service (business) projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service (business) and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service (business) investments work better.
This Service (business) All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.