Save time, empower your teams and effectively upgrade your processes with access to this practical Service Design Review Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Design Review related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service Design Review specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service Design Review Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 641 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design Review improvements can be made.
Examples; 10 of the 641 standard requirements:
- How do you manage and improve your Service Design Review work systems to deliver customer value and achieve organizational success and sustainability?
- If you could go back in time five years, what decision would you make differently? What is your best guess as to what decision you’re making today you might regret five years from now?
- What are our needs in relation to Service Design Review skills, labor, equipment, and markets?
- How do we ensure that implementations of Service Design Review products are done in a way that ensures safety?
- What are the key elements of your Service Design Review performance improvement system, including your evaluation, organizational learning, and innovation processes?
- What are the critical parameters to watch?
- Was a data collection plan established?
- What are the gaps in my knowledge and experience?
- Is key measure data collection planned and executed, process variation displayed and communicated and performance baselined?
- What are the Key enablers to make this Service Design Review move?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service Design Review book in PDF containing 641 requirements, which criteria correspond to the criteria in…
Your Service Design Review self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service Design Review Self-Assessment and Scorecard you will develop a clear picture of which Service Design Review areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service Design Review Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Design Review projects with the 62 implementation resources:
- 62 step-by-step Service Design Review Project Management Form Templates covering over 6000 Service Design Review project requirements and success criteria:
Examples; 10 of the check box criteria:
- Quality Audit: What is the collective experience of the team to be assigned to an audit?
- Project Scope Statement: Will the QA related information be reported regularly as part of the Status Reporting mechanisms?
- Project Scope Statement: Do you anticipate new stakeholders joining the Service Design Review project over time?
- Procurement Audit: Does the department have a procurement strategy and is it implemented?
- Requirements Management Plan: Is it new or replacing an existing business system or process?
- Executing Process Group: Is activity definition the first process involved in Service Design Review project time management?
- Scope Management Plan: Were Service Design Review project team members involved in the development of activity & task decomposition?
- Monitoring and Controlling Process Group: Just how important is your work to the overall success of the Service Design Review project?
- Quality Metrics: Can you correlate your quality metrics to profitability?
- Requirements Management Plan: Will you use tracing to help understand the impact of a change in requirements?
Step-by-step and complete Service Design Review Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service Design Review project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service Design Review project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service Design Review project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service Design Review project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service Design Review project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service Design Review project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service Design Review project with this in-depth Service Design Review Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service Design Review projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service Design Review and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service Design Review investments work better.
This Service Design Review All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.