Save time, empower your teams and effectively upgrade your processes with access to this practical Service Design Review Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Design Review related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

 

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The Toolkit contains the following practical and powerful enablers with new and updated Service Design Review specific requirements:

STEP 1: Get your bearings

Start with…

  • The latest quick edition of the Service Design Review Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 641 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design Review improvements can be made.

Examples; 10 of the 641 standard requirements:

  1. Does Service Design Review appropriately measure and monitor risk?

  2. Why should people listen to you?

  3. Is there a Service Design Review management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

  4. How is the way you as the leader think and process information affecting your organizational culture?

  5. What counts that we are not counting?

  6. Has everyone on the team, including the team leaders, been properly trained?

  7. How do your measurements capture actionable Service Design Review information for use in exceeding your customers expectations and securing your customers engagement?

  8. What were the underlying assumptions on the cost-benefit analysis?

  9. How do we link Measurement and Risk?

  10. Is Service Design Review currently on schedule according to the plan?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Design Review book in PDF containing 641 requirements, which criteria correspond to the criteria in…

Your Service Design Review self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Design Review Self-Assessment and Scorecard you will develop a clear picture of which Service Design Review areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Design Review Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Design Review projects with the 62 implementation resources:

  • 62 step-by-step Service Design Review Project Management Form Templates covering over 6000 Service Design Review project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Human Resource Management Plan: Does all Service Design Review project documentation reside in a common repository for easy access?
  2. Change Request: Can static requirements change attributes like the size of the change be used to predict reliability in execution?
  3. Scope Management Plan: The greatest degree of uncertainty is encountered during which phase of the Service Design Review project life cycle?
  4. Team Member Performance Assessment: To what degree does the team possess adequate membership to achieve its ends?
  5. WBS Dictionary: Do the lines of authority for incurring indirect costs correspond to the lines of responsibility for management control of the same components of costs?
  6. Variance Analysis: Do you identify potential or actual budget-based and time-based schedule variances?
  7. Human Resource Management Plan: Are quality inspections and review activities listed in the Service Design Review project schedule(s)?
  8. WBS Dictionary: Cwbs elements to be subcontracted, with identification of subcontractors?
  9. Milestone List: How difficult will it be to do specific activities on this Service Design Review project?
  10. Procurement Management Plan: Are the schedule estimates reasonable given the Service Design Review project?

 
Step-by-step and complete Service Design Review Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service Design Review project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Service Design Review project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service Design Review project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service Design Review project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Design Review project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Design Review project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Design Review project with this in-depth Service Design Review Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Design Review projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service Design Review and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service Design Review investments work better.

This Service Design Review All-Inclusive Toolkit enables You to be that person:

 

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Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.