Save time, empower your teams and effectively upgrade your processes with access to this practical Service Design Review Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Design Review related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service Design Review specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service Design Review Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 641 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design Review improvements can be made.
Examples; 10 of the 641 standard requirements:
- What to do with the results or outcomes of measurements?
- Why is it important to have senior management support for a Service Design Review project?
- What kind of crime could a potential new hire have committed that would not only not disqualify him/her from being hired by our organization, but would actually indicate that he/she might be a particularly good fit?
- What has the team done to assure the stability and accuracy of the measurement process?
- Does the goal represent a desired result that can be measured?
- Who are the people involved in developing and implementing Service Design Review?
- In the case of a Service Design Review project, the criteria for the audit derive from implementation objectives. an audit of a Service Design Review project involves assessing whether the recommendations outlined for implementation have been met. Can we track that any Service Design Review project is implemented as planned, and is it working?
- What is the funding source for this project?
- Is there a control plan in place for sustaining improvements (short and long-term)?
- What is the risk?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service Design Review book in PDF containing 641 requirements, which criteria correspond to the criteria in…
Your Service Design Review self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service Design Review Self-Assessment and Scorecard you will develop a clear picture of which Service Design Review areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service Design Review Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Design Review projects with the 62 implementation resources:
- 62 step-by-step Service Design Review Project Management Form Templates covering over 6000 Service Design Review project requirements and success criteria:
Examples; 10 of the check box criteria:
- WBS Dictionary: Are estimates of costs at completion utilized in determining contract funding requirements and reporting them?
- Change Management Plan: Does this change represent a completely new process for the organization, or a different application of an existing process?
- Cost Estimating Worksheet: What additional Service Design Review project(s) could be initiated as a result of this Service Design Review project?
- Responsibility Assignment Matrix: What expertise is not available in your department?
- Risk Audit: Do requirements demand the use of new analysis, design, or testing methods?
- Risk Management Plan: Is the customer willing to establish rapid communication links with the developer?
- Quality Audit: Statements of intent remain exactly that until they are put into effect. The next step is to deploy those intentions. In other words, do the plans happen in reality?
- Procurement Audit: Were all admitted tenderers invited to submit a tender for each specific contract?
- Risk Register: Assume the risk event or situation happens, what would the impact be?
- Lessons Learned: How well were Service Design Review project issues communicated throughout your involvement in the Service Design Review project?
Step-by-step and complete Service Design Review Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service Design Review project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service Design Review project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service Design Review project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service Design Review project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service Design Review project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service Design Review project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service Design Review project with this in-depth Service Design Review Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service Design Review projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service Design Review and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service Design Review investments work better.
This Service Design Review All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.