Save time, empower your teams and effectively upgrade your processes with access to this practical Service-dominant logic Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service-dominant logic related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

 

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The Toolkit contains the following practical and powerful enablers with new and updated Service-dominant logic specific requirements:

STEP 1: Get your bearings

Start with…

  • The latest quick edition of the Service-dominant logic Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 712 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service-dominant logic improvements can be made.

Examples; 10 of the 712 standard requirements:

  1. How will you know that the Service-dominant logic project has been successful?

  2. Are improvement team members fully trained on Service-dominant logic?

  3. What does the data say about the performance of the stakeholder process?

  4. Who controls key decisions that will be made?

  5. How might the group capture best practices and lessons learned so as to leverage improvements?

  6. Against what alternative is success being measured?

  7. What other organizational variables, such as reward systems or communication systems, affect the performance of this Service-dominant logic process?

  8. Why do measure/indicators matter?

  9. What do we want to improve?

  10. How will you measure your Service-dominant logic effectiveness?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service-dominant logic book in PDF containing 712 requirements, which criteria correspond to the criteria in…

Your Service-dominant logic self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service-dominant logic Self-Assessment and Scorecard you will develop a clear picture of which Service-dominant logic areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service-dominant logic Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service-dominant logic projects with the 62 implementation resources:

  • 62 step-by-step Service-dominant logic Project Management Form Templates covering over 6000 Service-dominant logic project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Probability and Impact Assessment: What should be the requirement of organizational restructuring as each subService-dominant logic project goes through a different lifecycle phase?
  2. Team Performance Assessment: How much interpersonal friction is there in your team?
  3. Team Member Performance Assessment: To what degree do team members feel that the purpose of the team is important, if not exciting?
  4. Probability and Impact Assessment: Who should be notified of the occurrence of each of the risk indicators?
  5. Procurement Management Plan: What is the last item a Service-dominant logic project manager must do to finalize Service-dominant logic project close-out?
  6. Schedule Management Plan: List all schedule constraints here. Must the Service-dominant logic project be complete by a specified date?
  7. Requirements Documentation: Does the system provide the functions which best support the customers needs?
  8. Procurement Audit: If the expert was allowed to submit a tender, was all the relevant information the expert had gained from his earlier involvement made available to the other bidders?
  9. Team Member Status Report: What specific interest groups do you have in place?
  10. Requirements Management Plan: Do you understand the role that each stakeholder will play in the requirements process?

 
Step-by-step and complete Service-dominant logic Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service-dominant logic project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

  • 2.1 Service-dominant logic project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service-dominant logic project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service-dominant logic project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan

3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

  • 4.1 Service-dominant logic project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance

5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service-dominant logic project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service-dominant logic project with this in-depth Service-dominant logic Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service-dominant logic projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service-dominant logic and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service-dominant logic investments work better.

This Service-dominant logic All-Inclusive Toolkit enables You to be that person:

 

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Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Categories: Documents