Service Operation ITIL : I purchased the ITIL Foundation Certification Kit and it was great! The training that is included is very clear and easy to understand. The software works well and the sample-test questions were similar to the ones on the exam. I passed the test with no problem and received a fairly high score. I highly recommend this product as it will do the job!
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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