Save time, empower your teams and effectively upgrade your processes with access to this practical Service system Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service system related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service system specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service system Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 632 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service system improvements can be made.
Examples; 10 of the 632 standard requirements:
- Have the functionality and quality attributes of the system been thoroughly evaluated through sufficient use?
- How do we foster the skills, knowledge, talents, attributes, and characteristics we want to have?
- In what ways are Service system vendors and us interacting to ensure safe and effective use?
- Is There a Role for Complex Adaptive Systems Theory?
- How can skill-level changes improve Service system?
- Who do we think the world wants us to be?
- How do I govern a microservice system?
- What is an unallowable cost?
- Are you failing differently each time?
- How do you stay inspired?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service system book in PDF containing 632 requirements, which criteria correspond to the criteria in…
Your Service system self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service system Self-Assessment and Scorecard you will develop a clear picture of which Service system areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service system Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service system projects with the 62 implementation resources:
- 62 step-by-step Service system Project Management Form Templates covering over 6000 Service system project requirements and success criteria:
Examples; 10 of the check box criteria:
- Requirements Management Plan: To see if a requirement statement is sufficiently well-defined, read it from the developer’s perspective. Mentally add the phrase, “call me when you’re done” to the end of the requirement and see if that makes you nervous. In other words, would you need additional clarification from the author to understand the requirement well enough to design and implement it?
- Process Improvement Plan: What Actions Are Needed to Address the Problems and Achieve the Goals?
- Roles and Responsibilities: Key conclusions and recommendations: Are conclusions and recommendations relevant and acceptable?
- Cost Baseline: Have the resources used by the Service system project been reassigned to other units or Service system projects?
- Procurement Management Plan: Were Service system project team members involved in detailed estimating and scheduling?
- Team Member Status Report: When a teams productivity and success depend on collaboration and the efficient flow of information, what generally fails them?
- Procurement Audit: Were there no material changes in the contract shortly after award?
- Stakeholder Management Plan: Are the schedule estimates reasonable given the Service system project?
- Risk Register: What is the reason for current performance gaps and do the risks and opportunities identified previously explain this?
- Planning Process Group: Product Breakdown Structure (PBS): what is the Service system project result or product, and how should it look like, what are its parts?
Step-by-step and complete Service system Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service system project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service system project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service system project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service system project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service system project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service system project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service system project with this in-depth Service system Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service system projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service system and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Service system investments work better.
This Service system All-Inclusive Toolkit enables You to be that person:
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.