ServiceNow has announced a new industry solutions strategy to deliver workflows that help your organization in specific industries address their unique digital transformation challenges and create value at scale.


Your organization must be able to handle and resolve IT issues on a day-to-day basis to sustain its business.


ServiceNow is an excellent platform to develop custom applications according to the business requirements of the customers. The requirements for business analysts may vary between positions and the business analyst key responsibilities may differ from company to company, but their main purpose is to analyze, evaluate, and refine processes.


ServiceNow enables digital workflows to drive business growth, increase resilience, and enhance employee productivity. When it comes to vulnerability management, security teams have been struggling for years to effectively prioritize fixes, workflows, and timely patching. The combined configuration, change, and release management approach provides a set of policies, processes and procedures for information systems.


Make-or-break customer relationship moments where your business must live up to its brand promise or face damage are now a constant reality. The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.


It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service level visibility and automation. Take continual improvement from theory to reality with a structured framework that brings together people, processes, and data in one place to achieve service excellence in any process.


IT service management (ITSM) is the activities that are performed by your organization to design, plan, deliver, operate and control information technology (IT) services offered to customers .


ServiceNow is your enterprise tool that allows organizations to build automated digital workflows. ServiceNow provides service management for every organization in your enterprise, including IT, human resources, facilities, field services, and more. ServiceNow is a software-as-a-service (SaaS) provider of IT service management (ITSM) software, including change management.

Want to check how your ServiceNow Processes are performing? You don’t know what you don’t know. Find out with our ServiceNow Self Assessment Toolkit: