ServiceNow is a global cloud platform that has a range of services dedicated to helping meet your needs by creating the right level of service from implementation to managed systems administration, from consultancy to technical extensions and integrations.


Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service.


Evolve your service environment and improve processes with greater speed and fewer disruptions. ServiceNow provides a single platform to automate business process across your enterprise. Hosts on a network include organizations and servers — that send or receive data, services or applications. Explore tools and resources to drive business outcomes and achieve success faster.


Each and every company has its own license model, or to put it a better way, a method whereby a company will charge customers for using its products or services.


See how to connect customer service with other teams to improve customer satisfaction. Proven track record of leading large-scale projects in strategy, transformation, performance improvement, customer experience and operations. Partnering with customers to assess their business and develop a tailored success plan that ensures value realization and product adoption.


It may be anything from spreadsheets or legacy ITSM tools to external databases, directory services and accounting systems. Although the theme is simplistic it can be used to support a very well researched plan structure. Over time key processes have been implemented for configuration management, procurement, asset management and tracking, capacity planning of space, power and network infrastructure.


ServiceNow is a software-as-a-service (SaaS) provider of IT service management (ITSM) software. ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. ServiceNow creates a single system of record for all IT processes within a company. ServiceNow is your enterprise IT service management tool, which is consistent with the ITIL framework and facilitates greater emphasis on relationships with partners.

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