Develop, execute strategic plans, and translate business goals into actionable plans.
Shared services is the consolidation of business operations that are used by multiple parts of the same organization, as shared services organizations grow in scope and scale, consider using dedicated support teams, like continuous improvement or project management teams, which help other internal teams improve across end-to-end processes to drive better customer experiences, furthermore, you drive business performance, recruiting, learning and development, compensation, benefits, people experience shared services, and people tools and technologies – and oversee the continuing evolution of your organization culture.
With shared service centers, employees work with business units in carrying out transactions, the shared service center is treated like an internal vendor by each business unit—it acts as a cost center with the business as its customers, and its goal is to provide exceptional services at a lower price point than an external vendor, correspondingly, to be able to work in a well manage and growth oriented organization and become a part in the consummation of foremost vision and goals.
Team, including a product owner from the business who can serve as a liaison to the test group of users and help articulate requirements, project team believed it could easily reach using agile work methods and a minimum viable project approach. In the first place, unhappy customers, stressed colleagues, missed deadlines, and increased costs are just the problems that dysfunctional processes can create.
Your mission is to help you create value for your organization, protect its value against unnecessary business risks and transform your business value through operations and technology investment, direct and lead the team towards innovation, continuous improvement, and operational excellence. In particular, randstad was challenged to develop a new shared services center for a leading multinational in its field.
Want to check how your Shared Services Center Processes are performing? You don’t know what you don’t know. Find out with our Shared Services Center Self Assessment Toolkit: