The Standard Requirements Self Assessment Guides contain a lot of information. Important information, helpful information but also an overwhelming amount of information.
When you first flick through the book you can’t help but notice the never ending lists of questions. Your first question is most likely: where do I start?
Followed closely by:
- Do I have to start at the beginning and work my way to the end?
- Do I have to answer all the questions in the book?
- What if I don’t know the answer to the question, what happens then? and
- “Who do I invite to help me fill out these questionnaires?”.
When you realise that the books and associated tools are split up in 7 business lifecycle stages it becomes a little less confusing. Once you realise you don’t have to answer all the questions and that it’s quite OK to skip some questions, most anxiety will ease off.
Let’s walk through the questions I mentioned above:
Do I have to start at the beginning and work my way to the end?
Yes – that’s what will give you a great overview of the maturity of the processes in your organisation. Once you get to the graphs you will see what I mean.
Do I have to answer all the questions in the book?
No – if a questions has no relevance to your specific situation, just skip it. You won’t be penalised for it so it’s easy to simply skip these questions.
What if I don’t know the answer to a question?
Well, there could be 2 reasons: this question has no relation to what you’re doing in your organisation and you have no idea how to even start answering the question.. in which case you simply skip the question.
OR – it means that in your opinion the answer to this question is not clearly defined in your organisation. In which case you answer is 1.
Who do I invite to answer these questions?
Most people invite the stakeholders in the process or methodology that you’re assessing. People who you feel are subject matter experts, but also people who need to be aware of what is involved in adopting this system/process/idea/methodology.
Answering the questions is one thing – reading the resulting graphs and illustrations is another. We do explain the graphs in this article – but by all means, feel free to contact us as we are happy to answer all your questions in relation to the Standard Requirements Self Assessments.
Unsure about how to use the Self Assessment in your specific situation? Feel free to contact us for additional support and to answer any of your questions.
For more information on the Self Assessments and a full overview of the available topics, go to store.theartofservice.com/self-assessments/