Chapter 6
Supporting Processes with ERP Systems

What Problem Does an ERP System Solve?
Information Silo Problem
Data isolated in separate information systems

Solutions
Enterprise Application Integration (EAI)
Enterprise Resource Planning (ERP)
What Problem Does an ERP System Solve?
EAI

Figure 6-1
EAI Architecture

What Problem Does an ERP System Solve?
ERP

Figure 6-2 Data
Integration of Processes
In Four Example
Departments

Where did ERP systems come from?

Grew out of manufacturing software
MRP
MRPII

What Are the Elements of an ERP System?
ERP includes applications that integrate the processes for the following functions:
SCM
Manufacturing
CRM
Human Resources
Accounting

What Are the Elements of an ERP System?
Five Components of an ERP System
Software
Hardware
Data
Procedures
People

What Are the Elements of an ERP System?
ERP Software
Configuration
ERP Databases
Over 25,000 tables
Procedures
Train the trainer (in-house training)

What Are the Elements of an ERP System?

Hardware
ERP Hardware Dilemma
People
Users
Analysts
Consultants

What Are the Elements of an ERP System?

Inherent Business Processes in ERP
System specified business processes
Process blueprints

What Are the Benefits of an ERP System?

Figure 6-9
Benefits of Using an ERP Solution

What Are the Benefits of an ERP System?

Figure 6-10
Example Measures of the Benefits of ERP

What Are the Challenges of Implementing an ERP System?
Implementation Decisions

Figure 6-11 A Sample of
Configuration Decisions

What Are the Challenges of Implementing an ERP System?
People Issues

Figure 6-12 People-Related
Implementation Challenges

What Types of Organizations Use ERP?

Figure 6-13 ERP by
Industry

Who Are the Major ERP Vendors?
ERP Vendor Market Share

Figure 6-14
Characteristics
of Top Vendors

Who Are the Major ERP Vendors?
ERP Products

Figure 6-15
Vendors and
Company Size

What Makes SAP Different from Other ERP Systems?

SAP Modules

Figure 6-16
SAP Modules

What Makes SAP Different from Other ERP Systems?

SAP Inputs and Outputs

Figure 6-17
Procurement
Example Screen

What Makes SAP Different from Other ERP Systems?

SAP Business Suite
SAP ERP
SAP CRM
SAP SRM
SAP SCM
SAP NetWeaver

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