Problem solving involves Systems Thinking and a clear value of people understanding how the whole process works and how your decisions impact people from the provider groups perspective and internally.

More Uses of the Systems Thinking Toolkit:

  • Engage with program management, engineering, production, and planning personnel to perform a gap analysis and identify potential execution risks or opportunities.
  • Arrange that your organization uses requirements gathering and appropriate methods and tools to translate stakeholder needs into verifiable requirements to which designs are developed.
  • Collaborate with implementation leads, business process engineering, workforce planning, change management, training, and lob stakeholders to implement capabilities at scale.
  • Assure your organization supports shared governance or shared decision making; manage the design and delivery of care that is based on evidence and focused on quality and safety.
  • Ensure your organization participates in department and community emergency response training and drills consistent with job classification in support of public health emergency and disaster preparedness.
  • Ensure you lead your organization, top to bottom, through significant change and directing change management activities spanning multiple lines of business and strategic partners.
  • Systematize: innovation meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.
  • Help you spiral new technologies onto existing systems and evolve future architectures while increasing signal protections against a full spectrum of threats.
  • Establish a trusting and safe team environment where problems can be addressed without blame or judgment with a focus on problem solving.
  • Confirm your organization identifies new community project opportunities that advance the mission of your organization and address emerging community needs.
  • Confirm your organization maintains communication with internal customers (other departments) to ensure that learnings stay relevant and timely, based on needs.
  • Confirm your organization demonstrates leadership and influences across functions to drive continuous improvement, innovation, and organizational excellence.
  • Ensure the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints.
  • Establish that your organization results based accountability and facilitation leads groups through results based accountability (rba) and results based facilitation (rbf) processes and frameworks.
  • Make sure that your organization supports shared governance or shared decision making; manage the design and delivery of care that in based on evidence and focused on quality and safety.
  • Support business transformation scorecard with updated metrics to show overall impact and business value of business transformation implementation activities.
  • Head: iterative delivery – breaking large technical and business opportunities into small units of value, delivered on a regular cadence.
  • Devise: oversight of progress on all projects is expected as often as is needed to ensure redirection takes place when needed and without significant project delays.
  • Lead developing and evaluating programs and policies that incorporate innovative models of care delivery, payment, and oversight of access, cost and quality of care to stakeholders.
  • Assure your organization assures targeted, culturally appropriate information to help individuals and groups understand environmental health information.
  • Consult and provide advice on the learning development process for successful delivery of the learning solution, program, and/or initiative.
  • Manage: constantly identify and mitigate risks to schedule, scope, and resources while balancing competing priorities across multiple strategic initiatives.
  • Coordinate: iterative analysis and review of requirements and results to inform the design and optimize product configuration and quality, whilst matching the efficiency with the relevant stage of the process.
  • Ensure you perform troubleshooting of diagnostic problems and make minor diagnostic design changes by developing and calibrating algorithms.


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