Customer Success Management: How do you prevent multiple internal users from modifying the same data at the same time?

Traditional project management software expects one person to create the plan and rebuild it as priorities shift, likewise, one system may support multiple customer addresses while the other system only supports a single address. In addition, slowly, a customer focused business model developed into more of a customer-obsession, paving the Read more…

Effective Governance: How can corporate governance best support effective management of cyber risk?

Effective data governance serves an important function within your enterprise, setting the parameters for data management and usage, creating processes for resolving data issues and enabling business users to make decisions based on high-quality data and well-managed information assets, to be effective at governance, your organization leaders must take responsibility Read more…