Total Quality Management: Are there external requirements that must be achieved?

Akin must be considered during the management review and a resulting action plan with dates of follow-up for checking must be agreed and documented in the management review minutes, total quality management is the coordination of efforts directed at improving customer satisfaction, increasing employee participation, strengthening supplier partnerships, and facilitating Read more…

Total Quality Management: Does the customers interaction with your organizations employees meet the customers expectations?

Total Quality Management is a technique of managing the future outcomes, and it does consist more features than just ensuring product and service quality, as Total Quality Management is a technique of running people and business processes in order to guarantee customer satisfaction in every phase, to meet these challenges Read more…