Documents

Call centre: Are there Call centre Models?

Save time, empower your teams and effectively upgrade your processes with access to this practical Call centre Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Call centre related project. Download the Toolkit and in Three Steps you will be guided from Read more…

Documents

Call centre: Who will be responsible for making the decisions to include or exclude requested changes once Call centre is underway?

Save time, empower your teams and effectively upgrade your processes with access to this practical Call centre Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Call centre related project. Download the Toolkit and in Three Steps you will be guided from Read more…