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Security by Design: Are all incoming deliveries inspected before being delivered to the designated recipient?

Since all network and security requirements are unique, there is no single network design that can be applied to every customer, information security, sometimes shortened to InfoSec, is the practice of defending information and information bearing materials from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction, otherwise, Read more…

By The Art of Service, ago

Service Desk: Does the service desk management team systematically recognize & reinforce good performance by service desk teams & individuals?

Itsm, also sometimes termed as service management thinking, is a systematic way of business operations, offerings, contracting and provisioning services to customers, service desk, technical management, application management, it operations management, the service desk is one of the most important functions in itil, providing a single point of contact for Read more…

By The Art of Service, ago

Cyber hygiene: How is the criticality of a system resource used to determine controls on its usage?

Investigate outcomes by performing a root cause analysis to determine contributing factors and failed controls, determine if the information system enforces approved authorizations for logical access to information and system resources in accordance with applicable access control policies. As an example, cyber risk requires understanding the financial impact, which is Read more…

By The Art of Service, ago