Incident Management: Did the established incident management structure work effectively?

In order to execute an effective incident response, organizations must develop written policies and procedures that provide direction and guidance to organization personnel, from front line employees and management to data center personnel, which outline their roles and responsibilities in the incident response process, to enable effective, efficient incident management Read more…

Incident Management: What type of triage system is currently in place?

Effective and efficient management of incidents involves a formal process of preparation, detection, analysis, containment, eradication, recovery, and post-incident activities, incident management allows you to monitor and resolve service disruptions quickly and efficiently by allowing you to focus on what is important from a broader management perspective (incidents) rather than Read more…

Vendor Risk Management: Are final risk determinations and related management approvals documented and maintained on file?

Vendor Risk Management includes planning for risk, assessing (identifying and analyzing) risk areas, developing risk-handling options, monitoring risks to determine how risks have changed, and documenting the overall risk management program, proven ability to combine vision and strong business acumen with well-developed project management and leadership qualities to support business Read more…

Incident Management: What equipment and supplies for incident management may be relevant?

An understanding of asset information including operating systems, key applications, incident response plans, organization charts, emergency contact lists, and hardware is essential prior to deploying team, to ensure team, efficient incident management by integrating a combination of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure, ordinarily, Read more…