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Data Mapping: Should you skip the post-it notes & input your data directly into Touchpoint Dashboard?

Naturally, as mentioned earlier bias plays a role in your inability to notice the significance of new data, affinity mapping helps you find patterns in a large set of data by identifying underlying relationships. Not to mention, you are leaning on data from your UX teams, your digital analytics functions Read more…

By The Art of Service, 11 months ago
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