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Customer Data Platforms: When you think about information and data, what worries you most?

Companies benefit from accurate customer information, and user access can improve customer service by ensuring that goods are properly shipped or customers receive information that most accurately matches their interests, your approach to data modeling will often be at the center of any controversy between the agile software developers and Read more…

By The Art of Service, 4 years4 years ago
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SDLC: What is the impact of global software development on the management of requirements evolution?

An information system is an integrated set of components for collecting, storing, and processing data and for providing information, knowledge, and digital products, though SDLC comes from the area of software development, it can be, has been, and continues to be widely applied as a general model of the maturity Read more…

By The Art of Service, 4 years4 years ago
Articles

Balanced Scorecard: Does the data indicate any performance trends over time and over projects/functional areas?

Over time the cause-and-effect of strategies to increased retention, get reflected in the metrics and kpis that are rolled up into a single balanced scorecard, equally approaching IT kpis with a balanced scorecard methodology is the ideal way to set performance standards for operations outside of systems as well. It Read more…

By The Art of Service, 4 years4 years ago

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