social Web: What are the agreed upon definitions of the high impact areas, defect(s), unit(s), and opportunities that will figure into the process capability metrics?

Save time, empower your teams and effectively upgrade your processes with access to this practical social Web Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any social Web related project. Download the Toolkit and in Three Steps you will be guided from Read more…

social Web: What are your current levels and trends in key social Web measures or indicators of product and process performance that are important to and directly serve your customers?

Save time, empower your teams and effectively upgrade your processes with access to this practical social Web Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any social Web related project. Download the Toolkit and in Three Steps you will be guided from Read more…