Software as a service: Data Transfer Time (dataTrafT): How long does it take to transfer a Gigabyte data from one VM to another?

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Software as a service: How does the nature of customer contacts change as firms move to more high-touch experiential customer service environments?

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Software as a service: System Configuration/Data Migration. Is the System Configuration and Data Migration be done by the SaaS Agreement contractor or a third party integrator?

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