There are a lot of benefits that an ISO 9000 certification offers to an organization. First and foremost, it is important because it gives organizations guidance on how to manage, achieve and maintain quality. Secondly, an organization can better sell its products or services to its customers with this certification in hand. Because ISO is widely known to promote standards of excellence, customers become more confident to organizations that are ISO certified. However, products or services offered should be continually tested for quality to give way for constant improvement of business operations.
However, if you think that ISO is the one certifying organizations, then think again. This is because many countries have formed accreditation groups that authorize certification bodies in auditing organizations applying for the ISO 9000 certification. An organization that has decided to achieve certification may have to spend a lot of valuable money to pay for service fees on both the accreditation group and certification body. These various accreditation groups have mutual agreements with each other so as to ensure that the certificate issued by the certification body is accepted and recognized around the world.
An organization getting a satisfactory rating in terms of function, services and processes will be granted an ISO 9000 certification for each geographical site visited. But then again, an organization that has achieved ISO certification status must take into consideration its responsibility in delivering quality goods and services to its customers. This is because certification does not end after being granted an ISO certificate. Certification must be renewed at regular intervals usually around three years. This only goes to show that getting ISO certified also means a lifelong commitment to quality and excellence.