The difficulties that lie in software testing come from the fact that different people have
different perceptions of what good quality software is composed of. End users may think that
quality software is simply software that can work for them when they need it to work.
Software developers have a deeper definition of quality software – this means software that
meets standards in the areas of usability, precision, functionality, dependability,
scalability and performance.

For the change management process in software testing to be satisfactorily carried out, the
software development team should gain a holistic view of the entire software testing
process itself, as well as the ability to zero in on each stage of testing that the
software has to undergo. This rule is applicable to all types of software solutions to be
tested – whether they are meant to be used by small-scale organizations or by large
enterprises.

To find out if the change management process your software development team has set in
place is the right one, certain questions have to be adequately answered. First, are the
right tests being used to uncover the vital requirements to be demanded of the software?
Second, can these tests be used effectively on particular software configurations based on
different platforms?

Other questions to ask could be: Can complicated, multi-configuration test conditions be
experienced through virtualization? What tests should be conducted first? When do these
tests become obsolete or outdated, and when should new tests be set in place to replace
obsolete tests? How does one define a software defect? How can a software defect be solved
or changed? What progress is the testing team making on the software testing process? And
of course, the final question should always be: Is this software program ready to be
released to our end users?

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