You may be wondering what makes ISO 9001:2000 different from the previous versions of quality standards set by the International Organization for Standardization or ISO. It all boils down to five major clauses, which are: (a) quality management system, (b) management responsibility, (c) resource management, (d) product realization and (e) measurement, analysis and improvement.

These make the new standard put more emphasis on customer satisfaction and continual product or service improvement. All requirements are generic and can be applied to any organization, regardless of size and type. But then again, its parts must still be carefully planned and interpreted so as to make sense within the enterprise organization.

Looking back, the 1987 version of ISO 9000 is drafted from BS 5750, a UK management standard. ISO 9000:1987 has three models for quality management and these are (a) ISO 9001:1987 Model for quality assurance in design, development, production, installation, and servicing, (b) ISO 9002:1987 Model for quality assurance in production, installation, and servicing, and (c) ISO 9003:1987 Model for quality assurance in final inspection and test.

On the other hand, ISO 9000:1994 version was focused on quality assurance instead of just checking the final product. This means that there is still a need for continued monitoring to document procedures as evidence of product compliance. It is divided into two categories: (a) conformance model and (b) guide, both of which define the international standard model for quality management.

Moving forward, the future of ISO 9001 is said to be termed ISO 9001:2008 as it is set to be released in 2008, though early reports claim that nothing much will be changed from the standards set on its 2000 version.

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