IT helps every company with their different high-tech systems. Information as well as technology has been very important elements in evaluating the operation of the companies and knowing how even the smallest change that is done can affect the ability of the manager to control the performance of every business. The opportunity to track the performance of the business is reflected through the IT assets of the company that is accumulated due to big IT budgets over the years. The daily pressures coming from Information Technology such as the quality of data, compliance of the company to the different requirements and policies, and the security that the company must have, besides the mentioned basic operations, IT must meet to the never-ending change in the needs of the business and its clients. IT must also have an understanding on the different decision areas.
Management of performance comprise of the activities that ensure that the objective of any organization are met consistently in a manner that is effective and efficient. It focuses on the performance of every department, the performance of the processes used to build or develop a service or product, and especially the performance of the employees within the organization. The topic regarding performance management covers individual staff or employees in the company, a group or team, and the organization as a whole. The measurement of performance evaluates the progress in achieving the objectives that are predetermined. They are also functions that report the activity of the equipments and the network focusing on the modes of operation of the system.