Daily Bread Food Bank
Job Description

JOB TITLE: Warehouse Associate

DEPARTMENT: Operations / Warehouse

REPORTS TO: Warehouse Supervisor

GENERAL ACCOUNTABILITY

The Warehouse Associate is responsible for working through the day to day operations on the Warehouse floor, including shipping/receiving, inventory movement and order picking as directed by his/her supervisor or Lead Hand
The Warehouse Associate must be a team player who works with a sense of urgency, has a keen eye for detail and takes the initiative to identify and solve problems. He/She must be able to think outside the box and be willing to share and help implement new ideas.
As Health and Safety are a must within Daily Bread Food Bank, the Warehouse Associate must take their Health and Safety responsibilities seriously.

SPECIFIC ACCOUNTABILITIES
Warehousing Function:
With the assistance of volunteers the Warehouse Associate ensures agency orders are fully picked and accurately recorded in the WMS.
They are responsible for controlling stock replenishment in their designated areas and advising management of any ‘out of stock’ products
Ensures that all incoming donations and outgoing orders are properly inspected, received, wrapped, tagged, weighed, recorded in WMS then staged in their designated locations
Assists in maintaining daily orderliness & cleanliness, efficiency and safe warehouse operation in accordance with company policies and procedures.
Complies with federal, provincial and local warehousing, material handling, and other requirements (i.e., OH&S, food safety policies and procedures); advising management on needed actions.
The Warehouse Associate must immediately report any/all accidents, property damage and/or work related injuries to their manager and complete all necessary paperwork
Assists with Daily Bread events and any other duties as assigned by their manager or other Senior staff at Daily Bread Food Bank

Operating Equipment:
Operating only the equipment that he/she has been trained and certified to use
The responsibility to report any unauthorized or misuse of company equipment to management
Ensures the efficient and safe operation of material handling equipment and facilities usage in accordance with company health and safety policies and procedures.
Responsible for daily circle checks of the power equipment and daily recharging of pertinent electrical/mechanical equipment.
The Warehouse Associate is responsible for notifying his/her manager of any defaults or H&S issues with the power equipment

Record-Keeping:
Records all inventory activity in the WMS (boxes picked, donations received, waste etc) accurately, advising their manager of any system concerns immediately.
Ensures end of day data is entered correctly in the system (i.e. agency skid count and weight)
Assists with daily, monthly and annual inventory of the Warehouse, coolers & freezer
Files all paperwork and documentation accordingly and on a daily basis

INTERNAL/EXTERNAL RELATIONSHIPS
As the face of Daily Bread Food Bank when working on the docks and an on-going representative of the Warehouse team, he/she is expected to present and perform in a professional and respectful manner when dealing with any external ‘customers’ along with any/all of Daily Bread Food Banks staff and volunteers.
Warehouse Associates are expected to work closely with, but not limited to; the Warehouse Manager & Lead Hand, the drivers and Transport Manager & Check In/Check Out to ensure 100% accuracy of orders being delivered and of donations being received.
To attend meetings as required on matters relating to his/her area of responsibility and/or the organization.

EDUCATION/EXPERIENCE (or equivalent)
A Grade 12 diploma or equivalent is required
Minimum 2years experience in a warehouse/distribution environment
Experience or exposure to computerized warehouse and inventory management systems.
Forklift, WHMIS and Food Handling certification

KEY COMPETENCIES AND SKILLS
Must be able to read, write and speak fluent English
Must be physically capable of performing manual labour and have the ability to lift a minimum of 50lbs on a consistent basis
High performance standards, ability to take initiative and is committed to continuous improvement

A team player with effective interpersonal, organizational and communication skills with a focus on customer service
Solid understanding and strong value of health and safety measures within the warehouse environment.
Experience and understanding of a non-profit or food organization is an asset
Working knowledge of MS Word, Excel and Email is required
Experience with Warehouse Management Systems and related equipment is an asset

WORKING CONDITIONS
He/she will be working in the Warehouse at 191 New Toronto Street, but is required to occasionally assist, when directed by the Warehouse Manager or other Senior Daily Bread Staff, with the offsite collection of food at trade shows and other special events that Daily Bread participates in.
The Warehouse Associate will be required to work in varying temperatures between the warehouse and coolers/freezers.
Warehouse work is physically demanding

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