As part of our certification courses, we help prepare the participants for the exam(s) using our experience and insight. In particular, we provide particular focus on the ITIL® Service Managers exams (Service Delivery & Service Support) since the EXIN global pass rates are 40% and 49% respectively. The Art of Service pass rates for the same exams are 54% & 60%. So if you about to sit the exams, here are my top 5 tips:

Categories: News