What is involved in Partner Relationship Management PRM

Find out what the related areas are that Partner Relationship Management PRM connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Partner Relationship Management PRM thinking-frame.

How far is your company on its Sales-Focused Partner Relationship Management PRM journey?

Take this short survey to gauge your organization’s progress toward Sales-Focused Partner Relationship Management PRM leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Partner Relationship Management PRM related domains to cover and 146 essential critical questions to check off in that domain.

The following domains are covered:

Partner Relationship Management PRM, Partner relationship management, Accreditation, Bounty, Business Plan, Business partner, Certification, Content Management System, Customer relationship management, Digital library, Facility management, Loyalty Program, Market development funds, Qualified prospect, Sales process, Software, Software as a Service, Supplier relationship management, Vendor, Web-based:

Partner Relationship Management PRM Critical Criteria:

Talk about Partner Relationship Management PRM results and find the essential reading for Partner Relationship Management PRM researchers.

– Can Management personnel recognize the monetary benefit of Partner Relationship Management PRM?

– Are accountability and ownership for Partner Relationship Management PRM clearly defined?

– What are specific Partner Relationship Management PRM Rules to follow?

Partner relationship management Critical Criteria:

Investigate Partner relationship management tasks and arbitrate Partner relationship management techniques that enhance teamwork and productivity.

– What are our best practices for minimizing Partner Relationship Management PRM project risk, while demonstrating incremental value and quick wins throughout the Partner Relationship Management PRM project lifecycle?

– To what extent does management recognize Partner Relationship Management PRM as a tool to increase the results?

– Does your organization have a solid Partner Relationship Management (PRM) program in place?

– What is our Partner Relationship Management (PRM) program?

– Is Partner Relationship Management PRM Required?

Accreditation Critical Criteria:

Interpolate Accreditation strategies and report on developing an effective Accreditation strategy.

– Have the it security cost for the any investment/project been integrated in to the overall cost including (c&a/re-accreditation, system security plan, risk assessment, privacy impact assessment, configuration/patch management, security control testing and evaluation, and contingency planning/testing)?

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Partner Relationship Management PRM?

– Does our organization need more Partner Relationship Management PRM education?

– What are our Partner Relationship Management PRM Processes?

Bounty Critical Criteria:

Deliberate over Bounty quality and slay a dragon.

– What new services of functionality will be implemented next with Partner Relationship Management PRM ?

– Can we do Partner Relationship Management PRM without complex (expensive) analysis?

– Who needs to know about Partner Relationship Management PRM ?

Business Plan Critical Criteria:

Rank Business Plan tasks and oversee Business Plan requirements.

– Its important to reach your customers. Every business, if wise, will have a promotion and advertising plan. You need to consider the image you want to project to your customers about your business. Will your business stand out because you are a proven a leader in the service or product industry by providing innovative services or products, or you provide customer confidence by providing high quality Customer Service?

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Partner Relationship Management PRM in a volatile global economy?

– What will be the consequences to the business (financial, reputation etc) if Partner Relationship Management PRM does not go ahead or fails to deliver the objectives?

– Which Partner Relationship Management PRM goals are the most important?

– Have Business Plans with your Critical Preferred Vendors?

– Do you need to develop a Human Resources manual?

– How do you plan to address Customer Service?

– Do we offer Superior Customer Service?

Business partner Critical Criteria:

Review Business partner risks and be persistent.

– Are information security policies and other relevant security information disseminated to all system users (including vendors, contractors, and business partners)?

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Partner Relationship Management PRM process?

– What Initiatives are needed by the business partner, and how does the BRM stimulate, surface, and shape Initiatives demand for those initiatives?

– Who are the key business partners (e.g., custodians, clearing partners, FinTech startups) that you want to work with on blockchain?

– Does Partner Relationship Management PRM systematically track and analyze outcomes for accountability and quality improvement?

– Are there redundant connections to you critical business partners?

– Who sets the Partner Relationship Management PRM standards?

– What do Business Partners think?

Certification Critical Criteria:

Give examples of Certification engagements and find answers.

– What is the framework we use for general Cybersecurity certifications that integrate both knowledge and skill while predicting constraints of innate abilities on performance, and do we need specific certifications?

– For any workstation or server entered, have you received a completed hopkins hosted application checklist (see appendix) or equivalent certification or documentation?

– Which customers cant participate in our Partner Relationship Management PRM domain because they lack skills, wealth, or convenient access to existing solutions?

– If the service provider is eligible for certification, then what is the scope of the processes being audited?

– Why is it important to have senior management support for a Partner Relationship Management PRM project?

– Does a supplier having an ISO 9001 or AS9100 certification automatically satisfy this requirement?

– Do not ISO 9000 and CMM certifications loose their meaning when applied to the software industry?

– Highlight policy violations to users during the context of certification campaigns?

– What has been done as regards standards and voluntary certification?

– What are the best it certifications for cloud security knowledge?


– Will we be eligible for ISOIEC 20000 certification?

– Will we be eligible for ISO/IEC 20000 certification?

– What project management certifications do you hold?

– Will we be able to seek ISOIEC 20000 certification?

– What is the scope of certification?

– What is ISO certification?

Content Management System Critical Criteria:

Paraphrase Content Management System failures and adjust implementation of Content Management System.

– Can we add value to the current Partner Relationship Management PRM decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

– Do those selected for the Partner Relationship Management PRM team have a good general understanding of what Partner Relationship Management PRM is all about?

– What are the record-keeping requirements of Partner Relationship Management PRM activities?

– What is a learning management system?

– How do we define online learning?

Customer relationship management Critical Criteria:

Judge Customer relationship management goals and perfect Customer relationship management conflict management.

– Can the Exchange define how First Call Resolution will be calculated, and how a resolvable call is distinguished from a nonresolvable call?

– Why would potential clients outsource their business to us if they can perform the same level of Customer Service in house?

– How long (on average) between a potential issue being posted online and being flagged to the client?

– Do you have a mechanism in place to quickly respond to visitor/customer inquiries and orders?

– How can we help cultural issues relating to loss of control, constant change and mistrust?

– Which of my customers have the potential for a high-profit, sustainable relationship?

– What is the ideal IT architecture for implementing a social CRM SCRM strategy?

– When shipping a product, do you send tracking information to the customer?

– How must our value proposition change to earn greater customer loyalty?

– What is the potential value of increasing the loyalty of our customers?

– What are the roles of suppliers and supply chain partners in CRM?

– The performance measurement revolution: why now and what next?

– Customer Service: How can social CRM improve service quality?

– How to you ensure compliance with client legal requirements?

– Will the customer have access to a development environment?

– Security settings: What if you cant access a feature?

– How can CRM be a source of competitive advantage?

– What is your live agent queue abandon rate?

– How many open tickets are there?

– Who are my customers?

Digital library Critical Criteria:

Use past Digital library failures and correct Digital library management by competencies.

– Think about the kind of project structure that would be appropriate for your Partner Relationship Management PRM project. should it be formal and complex, or can it be less formal and relatively simple?

– Are assumptions made in Partner Relationship Management PRM stated explicitly?

Facility management Critical Criteria:

Frame Facility management failures and check on ways to get started with Facility management.

– Do we monitor the Partner Relationship Management PRM decisions made and fine tune them as they evolve?

– What vendors make products that address the Partner Relationship Management PRM needs?

– How to Secure Partner Relationship Management PRM?

Loyalty Program Critical Criteria:

Win new insights about Loyalty Program decisions and define Loyalty Program competency-based leadership.

– How do senior leaders actions reflect a commitment to the organizations Partner Relationship Management PRM values?

– Who will provide the final approval of Partner Relationship Management PRM deliverables?

Market development funds Critical Criteria:

Devise Market development funds risks and prioritize challenges of Market development funds.

– What are the usability implications of Partner Relationship Management PRM actions?

– What is our formula for success in Partner Relationship Management PRM ?

Qualified prospect Critical Criteria:

Troubleshoot Qualified prospect goals and diversify by understanding risks and leveraging Qualified prospect.

– Have all basic functions of Partner Relationship Management PRM been defined?

– How do we maintain Partner Relationship Management PRMs Integrity?

– How do we go about Securing Partner Relationship Management PRM?

Sales process Critical Criteria:

Study Sales process tactics and reduce Sales process costs.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Partner Relationship Management PRM services/products?

– What tools do you use once you have decided on a Partner Relationship Management PRM strategy and more importantly how do you choose?

– Is the Partner Relationship Management PRM organization completing tasks effectively and efficiently?

Software Critical Criteria:

Trace Software management and intervene in Software processes and leadership.

– With this new, full-stack approach to software delivery comes new opportunity for delay. DevOps was developed as a reaction to the long lead times required for infrastructure provisioning and integration with bureaucracy-laden ITIL processes. But what are these new sources of delay in the software development lifecycle?

– Are you aware of anyone attempting to gain information in person, by phone, mail, email, etc., regarding the configuration and/or cyber security posture of your website, network, software, or hardware?

– Could Agile Manifesto and agile methods be a good starting point for the corporate venture to start their development effort towards their own, efficient agile in-house software development method?

– Does the software provide fast query performance, either via its own fast in-memory software or by directly connecting to fast data stores?

– Are Hardware and softwarea legacy components sufficient to support the task of integrating large and complex sets of information?

– How will nonfunctional requirements pertaining to availability, security, performance, and many other factors be addressed?

– Can we answer questions like: Was the software process followed and software engineering standards been properly applied?

– What software, systems and/or processes ensure client-specific guidelines and regulations are adhered to?

– What should be easier after implementing a good IT Service Management software tool?

– Can We Quantitatively Assess and Manage Risk of Software Privacy Breaches?

– What are the a best practices for Agile SCRUM Product Management?

– Is open source software development essentially an agile method?

– what is the minimum we can do to produce a quality product?

– So what do your developers do differently in agile?

– How could a more enhanced framework be developed?

– What Can We Learn From a Theory of Complexity?

– Does the software utilize a responsive design?

– What is our Agile methodology?

– How much modeling to do?

Software as a Service Critical Criteria:

Adapt Software as a Service engagements and assess what counts with Software as a Service that we are not counting.

– Who is the main stakeholder, with ultimate responsibility for driving Partner Relationship Management PRM forward?

– Are we making progress? and are we making progress as Partner Relationship Management PRM leaders?

– Why are Service Level Agreements a dying breed in the software as a service industry?

– What are the Essentials of Internal Partner Relationship Management PRM Management?

Supplier relationship management Critical Criteria:

Consult on Supplier relationship management tactics and pioneer acquisition of Supplier relationship management systems.

– Who will be responsible for making the decisions to include or exclude requested changes once Partner Relationship Management PRM is underway?

– What are our needs in relation to Partner Relationship Management PRM skills, labor, equipment, and markets?

Vendor Critical Criteria:

Add value to Vendor outcomes and ask questions.

– Do we Make sure to ask about our vendors customer satisfaction rating and references in our particular industry. If the vendor does not know its own rating, it may be a red flag that youre dealing with a company that does not put Customer Service at the forefront. How would a company know what to improve if it had no idea what areas customers felt were lacking?

– A significant amount of data will be regularly received by the vendor (from nih, cms, and other government and non-government entities). is this data de-identified according to hipaa privacy standards as a matter of course?

– Have we thought of cost, functionality,vendor support, vendor viability, quality of documentation, ease of learning, ease of use, ease of installation, response time, throughput, version?

– Does our vendor have an efficient, working partner network that can quickly deliver specialized services around the deployment and operation of the iga products?

– Does the vendor or organization have policies for electronically archiving digitally signed documents, possibly for long periods of time?

– What are the issues that arise when a limited number of vendors participate in a technology market and how can the risks be mitigated ?

– Long-term viability: What happens to data if the cloud vendor goes out of business, is clients data returned and in what format?

– Do you want a selected vendor to host all of the content (i.e. streaming video, wbt, blogs, chat rooms, etc…)?

– Is there any vendor who provides end end test services for cloud availability resiliency and disaster recovery?

– Who will be responsible for extraction of the legacy data and will work with the vendor on transformation?

– Does your bi software work well with both centralized and decentralized data architectures and vendors?

– Does the vendor develop and publish new vulnerability database entries in a timely manner?

– Are accounts used by vendors for remote maintenance enabled only during the time needed?

– Are there products from different vendors in the market to implement this standard?

– Do you see areas in your domain or across domains where vendor lock-in is a potential risk?

– Do you want the vendor selected to deliver the tools to develop wbt?

– Have Score Cards and SLA s with your Critical Preferred Vendors?

– What integration tools does the vendor provide?

– Vendor Risk Management, how much is enough?

– What is the vendors partner ecosystem?

Web-based Critical Criteria:

Confer re Web-based results and suggest using storytelling to create more compelling Web-based projects.

– What alternatives do the vendors offer for contacting technical support (e.g., email, telephone, online chat, and web-based reporting)?

– Application Architecture Considerations. Is the application web-based, or built with a serviceoriented architecture (SOA)?

– Is there a Partner Relationship Management PRM Communication plan covering who needs to get what information when?

– What other jobs or tasks affect the performance of the steps in the Partner Relationship Management PRM process?

– Do the Partner Relationship Management PRM decisions we make today help people and the planet tomorrow?

– Is the application web-based, or built with a serviceoriented architecture (SOA)?

– Why Web-based CRM?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Sales-Focused Partner Relationship Management PRM Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | theartofservice.com

[email protected]


Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Partner Relationship Management PRM External links:

Partner relationship management PRMDeals – YouTube

Partner relationship management External links:

Channeltivity – Channel Partner Relationship Management

Channel Marketing Automation | Partner Relationship Management

Partner relationship management PRMDeals – YouTube

Accreditation External links:

Accreditation Council for Clinical Lipidology

CCPAC – Certified Claims Professional Accreditation Council

Taskstream: Assessment, Accreditation, e-Portfolios

Bounty External links:

See shopping results for bounty

Bounty (2002) – IMDb

King’s Bounty: The Legend – GameSpot

Business Plan External links:

Business Plan Basics – Small Business Administration

How to Write a Business Plan [Updated for 2017] | Bplans

How to Write a Business Plan (with Sample Business Plans)

Business partner External links:

Business Partner – Pennsylvania

Lam Business Partner Sign In

Business Partner Login – Fairfield, New Jersey

Certification External links:

Free Printable Title Certification Form (PDF & WORD)

Title 22 Instructor Certification – Safe Swim

Certification – Texas Land Title Association

Content Management System External links:

School Content Management System | eSchoolView …

Content Management System – Web Experience Platform

UNL Content Management System | Information …

Customer relationship management External links:

Salesnet CRM Solutions | Customer Relationship Management

Oracle – Siebel Customer Relationship Management

Bourns Customer Relationship Management Login

Digital library External links:

Minnesota Digital Library

Southern California Digital Library – OverDrive

AEA Digital Library

Facility management External links:

Facility Management | Wentworth Institute of Technology

RFMSS – Range Facility Management Support System

eSoft Planner – Sports Facility Management Software

Loyalty Program External links:

Hyatt Loyalty Program | World of Hyatt

Loyalty Program FAQ | Select Guest | Omni Hotels & Resorts

Loyalty Program Definition | Investopedia

Market development funds External links:

[PDF]Market Development Funds Program (MDF)

Sales process External links:

Sales Process Management | ProspectStream

Sales Process Development — Rose Garden Sales …

CRM Solutions, Sales Process Automation – Tour de Force

Software External links:

InSite SiteWork Earthwork and Utility Estimating Software

Insite Software – Home | Facebook

InsiteCommerce | Insite Software

Software as a Service External links:

Software as a Service – Banking Solutions | FinReach

What is Software as a Service (SaaS) – Salesforce.com

What is SaaS? 10 FAQs About Software as a Service

Supplier relationship management External links:

Supplier Relationship Management Portal – Agile1

Supplier Relationship Management
Supplier relationship management (SRM) is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to an organization in order to maximize the value of those interactions.

mSupplier-Supplier Relationship Management System

Vendor External links:

In a supply chain, a vendor, or a seller, is an enterprise that contributes goods or services. Generally, a supply chain vendor manufactures inventory/stock items and …

VENDORS | Corporate Settlement Solutions | Title …

VENDOR LOGIN – National Title Company | First Title Services

Web-based External links:

StafferLink : Web-Based and Windows-Based Medical …

Welcome to Athena: Liaison’s Web-Based E-Commerce …

ControlNow: IT management on one simple web-based …