What is involved in Release Management

Find out what the related areas are that Release Management connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Release Management thinking-frame.

How far is your company on its Release Management journey?

Take this short survey to gauge your organization’s progress toward Release Management leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Release Management related domains to cover and 168 essential critical questions to check off in that domain.

The following domains are covered:

Release Management, Agile software development, Application release automation, Build automation, Change management, Configuration management, Continuous delivery, Continuous integration, Continuous testing, DevOps, DevOps toolchain, Enterprise release management, IT portfolio management, Software, Software development process, Software engineering, Software release, Software testing, Test plan, Web application, WinOps:

Release Management Critical Criteria:

Align Release Management tactics and attract Release Management skills.

– The offeror will describe its service levels for fixes, help desk, etc.  will it reduce its fees if the service levels are not met?

– Process support: how can a project better institutionalize workflow support without adding a bureaucratic burden to the developers?

– How much do political issues impact on the decision in open source projects and how does this ultimately impact on innovation?

– In some projects up to 85% of the changes are performed by a small core of developers, what space for innovation is left?

– How is release management for new application services integrated with your itsm capabilities?

– Is open source software development faster, better, and cheaper than software engineering?

– What will happen to the software configuration of a customer, when she updates a certain component?

– Does it Improve the production readiness and quality of your application code?

– Does it Eliminate lengthy email threads trying to achieve change approval?

– Where do requirements come from (and what should we do about it)?

– Are there any guarantees that the project will ever be completed?

– Is open source software development essentially an agile method?

– What are the development, release, and deployment activities?

– When should technology be recycled & re-used ?

– Does Agile Release Management Work in Real Life?

– How well are os projects documented?


– What is release management?

– How are changes managed?

– When to buy vs. build ?

Agile software development Critical Criteria:

Canvass Agile software development tasks and probe Agile software development strategic alliances.

– When you are identifying the potential technical strategy(s) you have several process factors that you should address. As with initial scoping how much detail you go into when documenting the architecture, the views that you create, and your approach to modeling are important considerations. Furthermore, will you be considering one or more candidate architectures and what is your overall delivery strategy?

– The sprint backlog is the list of work the team must address during the next sprint. The list is derived by selecting stories/features from the top of the product backlog until the team feels they have enough work to fill the sprint. Is this done by the team asking, Can we also do this?

– Imagine a scenario where you engage a software group to build a critical software system. Do you think you could provide every last detail the developers need to know right off the bat?

– Can working in an agile mode assist a corporate venture in achieving good results early, in starting business, and in bringing income for the parent company?

– Does the organization have a distinct quality program that support continuous process improvement?

– What are some keys to successfully conquering ever changing business requirements?

– What technologies are available to support system development?

– What is your favorite project managment interview question?

– what is the minimum we can do to produce a quality product?

– How Agile are Industrial Software Development Practices?

– Are there SaaS tools for allocating workers to tasks?

– How do you best coordinate Agile and non-Agile teams?

– How can a conceptual agile framework be developed?

– How could a more enhanced framework be developed?

– What challenges do teams face when scaling agile?

– How do Agile projects prioritize work?

– Does your team use Agile Methodology?

– What Is Extreme Programming?

– What Is Exploratory Testing?

– Have we Adopted Agile?

Application release automation Critical Criteria:

Think carefully about Application release automation adoptions and document what potential Application release automation megatrends could make our business model obsolete.

– Which customers cant participate in our Release Management domain because they lack skills, wealth, or convenient access to existing solutions?

– Among the Release Management product and service cost to be estimated, which is considered hardest to estimate?

– Have you identified your Release Management key performance indicators?

Build automation Critical Criteria:

Own Build automation issues and test out new things.

– Do those selected for the Release Management team have a good general understanding of what Release Management is all about?

– What knowledge, skills and characteristics mark a good Release Management project manager?

– Think of your Release Management project. what are the main functions?

Change management Critical Criteria:

Investigate Change management management and find out.

– Workforce Change Management How do you prepare your workforce for changing capability and capacity needs? How do you manage your workforce, its needs, and your needs to ensure continuity, prevent workforce reductions, and minimize the impact of workforce reductions, if they do become necessary? How do you prepare for and manage periods of workforce growth?

– Has the team ensured that key cultural barriers (e.g., training and skills required for new jobs, entrenched culture, incompatible support structures, fear of downsizing) are addressed in its Change Management strategy?

– Business Change and Training Manager responsibilities include Planning, coordinating and implementing an Organizational Change Management Plan?

– How should projects be phased to allow adequate time for Change Management and organizational acceptance of the selected technologies?

– Do you have resources, processes, and methodologies in place to provide training and organizational change management services?

– Do you have formalized processes for organizational change management within your organization?

– Do project management and Change Management look the same for every initiative?

– Do changes in business processes fall under the scope of Change Management?

– What has been your most Challenging change management experience?

– What are common barriers to using Change Management in practice?

– Who are the leaders in a Change Management process?

– When is Change Management used on a project?

– Why do we need Change Management?

– When to start Change Management?

Configuration management Critical Criteria:

Confer over Configuration management quality and achieve a single Configuration management view and bringing data together.

– Are physical configuration assessments conducted to determine the degree of agreement between the current physical configuration and the configuration depicted in the facility documentation?

– Have the cis and the exact version or revision that constitutes a particular baseline (documents, source code, problem reports and change documents) been identified?

– Have all mechanisms that can lead to temporary or permanent changes to facility configuration been identified?

– What tools do you use once you have decided on a DevOps strategy and more importantly how do you choose?

– The words delta, full and package describe different types of release. Which ones do we use when?

– Are the scm procedures for noting the change, recording it, and reporting being followed?

– Is there a documented graded approach process to operational Configuration Management?

– Has a post-implementation assessment of your CM Program been conducted?

– Have you identified the types of equipment included in your CM Program?

– How and when are baselines created and physically controlled?

– What are valid performance indicators for the service desk?

– What is the difference between a problem and a known error?

– How is information to be collected, stored and reported?

– Interdisciplinary review of proposed change complete?

– What are configuration items, baselines, etc. ?

– Do design documents match inventory reports?

– What test mechanisms do we have in place?

– How and when will baselines be defined?

– Other reviews to be performed?

– What is the release cycle?

Continuous delivery Critical Criteria:

Ventilate your thoughts about Continuous delivery goals and budget for Continuous delivery challenges.

– A competitive edge, excellent. Focus on continuous delivery. Move on to continuous deployment because that is going to provide your business value. But look at your individual business. Look at your environment and say is that what gives us the competitive edge?

– What is the source of the strategies for Release Management strengthening and reform?

– Does your organization run a Continuous Integration and Continuous Delivery (CI/CD) process?

– Is Release Management dependent on the successful delivery of a current project?

– What are the Key enablers to make this Release Management move?

– Does your organization hope to achieve continuous delivery?

Continuous integration Critical Criteria:

Have a session on Continuous integration visions and explore and align the progress in Continuous integration.

– What are the barriers to increased Release Management production?

– Is a Release Management Team Work effort in place?

– What are current Release Management Paradigms?

– Will we use Continuous Integration?

Continuous testing Critical Criteria:

Paraphrase Continuous testing quality and diversify disclosure of information – dealing with confidential Continuous testing information.

– Will Release Management have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– How do we ensure that implementations of Release Management products are done in a way that ensures safety?

– What other jobs or tasks affect the performance of the steps in the Release Management process?

DevOps Critical Criteria:

Drive DevOps leadership and ask what if.

– Approximately how many application upgrades and new features does your organization release for existing applications in a year?

– Does devops benefit some companies more than others and would this impact a standard definition?

– To what extent does management recognize Release Management as a tool to increase the results?

– What are the potential integration points of cloud processes into an enterprise?

– For each area team, what is the average number of active bugs per engineer?

– Do your Devs know exactly what actual production looks like?

– How many teams are responsible for DevOps initiatives?

– Does your IT organization have a defined DevOps team?

– What Knowledge and Skills are Most Needed For DevOps?

– Are DevOps engineers infrastructure engineers?

– Do you think DevOps Engineer is a valid role?



– Are teams deploying code or containers?

– But what quality is important?

– What are we trying to achieve?

– DevOps means what, exactly?

– How can DevOps benefit you?

– What enables DevOps?

DevOps toolchain Critical Criteria:

Inquire about DevOps toolchain risks and point out DevOps toolchain tensions in leadership.

– How does the organization define, manage, and improve its Release Management processes?

– What vendors make products that address the Release Management needs?

– Is Release Management Required?

Enterprise release management Critical Criteria:

Consider Enterprise release management visions and develop and take control of the Enterprise release management initiative.

– Are assumptions made in Release Management stated explicitly?

IT portfolio management Critical Criteria:

Dissect IT portfolio management management and be persistent.

– What will be the consequences to the business (financial, reputation etc) if Release Management does not go ahead or fails to deliver the objectives?

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Release Management?

Software Critical Criteria:

Have a round table over Software planning and interpret which customers can’t participate in Software because they lack skills.

– What are the potential areas of conflict that can arise between organizations IT and marketing functions around the deployment and use of business intelligence and data analytics software services and what is the best way to resolve them?

– Does the software let users work with the existing data infrastructure already in place, freeing your IT team from creating more cubes, universes, and standalone marts?

– Does the software allow users to bring in data from outside the company on-the-flylike demographics and market research to augment corporate data?

– How quickly will software updates and patches be issued after a problem is reported to the vendor?

– Can We Quantitatively Assess and Manage Risk of Software Privacy Breaches?

– What are some software and skills that every Data Scientist should know?

– Can your software be accessed via Windows PCs and Apple Mac computers?

– Is our software usage in compliance with software license agreements?

– What are the a best practices for Agile SCRUM Product Management?

– Project Scope: What is the purpose of the new software?

– Better, and cheaper than software engineering?

– Which software markets will SaaS disrupt?

– What software do we have and why do we have it?

– Is the software system effective?

– How do engineers feel about it?

– What is the client software?

Software development process Critical Criteria:

Rank Software development process decisions and assess and formulate effective operational and Software development process strategies.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Release Management services/products?

– Where does User Experience come from, what does it add to the software development process and what methods are available?

– Do several people in different organizational units assist with the Release Management process?

– Which individuals, teams or departments will be involved in Release Management?

Software engineering Critical Criteria:

Pay attention to Software engineering issues and oversee Software engineering management by competencies.

– DevOps isnt really a product. Its not something you can buy. DevOps is fundamentally about culture and about the quality of your application. And by quality I mean the specific software engineering term of quality, of different quality attributes. What matters to you?

– Can we answer questions like: Was the software process followed and software engineering standards been properly applied?

– Who will be responsible for making the decisions to include or exclude requested changes once Release Management is underway?

– Who will be responsible for deciding whether Release Management goes ahead or not after the initial investigations?

Software release Critical Criteria:

Examine Software release visions and create a map for yourself.

– What are the disruptive Release Management technologies that enable our organization to radically change our business processes?

Software testing Critical Criteria:

Tête-à-tête about Software testing risks and point out improvements in Software testing.

– At what point will vulnerability assessments be performed once Release Management is put into production (e.g., ongoing Risk Management after implementation)?

– Who are the people involved in developing and implementing Release Management?

– Are there Release Management Models?

Test plan Critical Criteria:

Depict Test plan leadership and adjust implementation of Test plan.

– What tools do you use once you have decided on a Release Management strategy and more importantly how do you choose?

– What are the success criteria that will indicate that Release Management objectives have been met and the benefits delivered?

– Are we making progress? and are we making progress as Release Management leaders?

– Can we answer questions like: Are the test plan and results available?

Web application Critical Criteria:

Administer Web application failures and oversee Web application management by competencies.

– I keep a record of names; surnames and emails of individuals in a web application. Do these data come under the competence of GDPR? And do both the operator of the web application and I need to treat them that way?

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Release Management process?

– Are my web application portfolios and databases ready to migrate to the Windows Azure platform?

– Who Is Responsible for Web Application Security in the Cloud?

– How do you approach building a large web application?

– How does IT exploit a Web Application?

WinOps Critical Criteria:

Read up on WinOps visions and devote time assessing WinOps and its risk.

– What are our needs in relation to Release Management skills, labor, equipment, and markets?

– How will we insure seamless interoperability of Release Management moving forward?

– What is the purpose of Release Management in relation to the mission?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Release Management Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | theartofservice.com

[email protected]


Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Release Management External links:

[PDF]Release Management Plan

[PDF]IT Change and Release Management (ITIL) …

[PDF]ITIL Software Release Management – TaskMap
www.taskmap.com/PDFs/Software Release Management brochure Nov 08.pdf

Agile software development External links:

Mobile Apps, Digital Products, Agile Software Development

Agile Software Development | App Development | Softxpert

RoleModel Software – Custom Agile Software Development

Application release automation External links:

Application Release Automation | ARCAD Software

Application Release Automation – CA Technologies

Build automation External links:

What is Build Automation / Automated Build? | Agile Alliance

Best Build Automation Software in 2017 | G2 Crowd

Change management External links:

Change Management Models & Process | Change Activation

Change management experts -Change Management …

What is change management? – Definition from WhatIs.com

Configuration management External links:

Interactive Configuration Management and Procurement …

CMPIC – Configuration Management Training and …

Configuration Management | IpX

Continuous delivery External links:

CA Continuous Delivery Director – CA Technologies

GoCD – Open Source Continuous Delivery and Automation …

Continuous delivery (Book, 2011) [WorldCat.org]

Continuous integration External links:

Continuous Integration How-To – developer.force.com

[PDF]Continuous integration for BI – sqlsaturday.com

Continuous testing External links:

[PDF]Continuous Testing 10.15 – www-935.ibm.com

[PDF]Continuous Testing with Ruby – The Pragmatic …

DevOps External links:

DevOps: What, Why, and How [Archive] – EMC Education

DevOps Agile Skills Association (DASA)

Debating the “DevOps” Job Title – DZone

DevOps toolchain External links:

Products | DevOps Toolchain | Inedo

Build your own DevOps Toolchain and Orchestration solution

Orchestrate Your DevOps Toolchain – gartner.com

Enterprise release management External links:

Plutora Enterprise Release Management Tool – Plutora…

Software External links:

Computer Hardware, Software, Technology Solutions | Insight

Insite Software | Built for B2B™

InSite SiteWork Excavation Software Overview

Software development process External links:

Software Development Process Flashcards | Quizlet

[PDF]Evolution of Software Development Process Models

What is Google’s software development process? – Quora

Software engineering External links:

Codesmith | Software Engineering & Machine Learning

Software Engineering Institute

Software release External links:

Identifying Your Oracle Database Software Release

Roomba 900 Series Software Release Notes – iRobot

EAM Software Release in Apple App Store- OptiAM® Mobile

Software testing External links:

PractiTest: Software Testing & QA Test Management Tools

Software Testing, Monitoring, Developer Tools | SmartBear

Software Testing Certification Information – ASTQB …

Test plan External links:

Level 3 Master Test Plan Example – DICOM Homepage

Creating and Defining a Test Plan – msdn.microsoft.com

Web application External links:

Tupperware | My Sales Web Application

SmartRPA | Web Application

Live Nation – ABIMM WEB Application

WinOps External links:

DevOps, CI/CD, WinOps Jobs City

WinOps | The conference dedicated to DevOps in a Windows …

WinOps London 2017 | WinOps.Org

Categories: Documents