What is involved in Business Continuity Management Team

Find out what the related areas are that Business Continuity Management Team connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Business Continuity Management Team thinking-frame.

How far is your company on its Business Continuity Management Team journey?

Take this short survey to gauge your organization’s progress toward Business Continuity Management Team leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Business Continuity Management Team related domains to cover and 201 essential critical questions to check off in that domain.

The following domains are covered:

Business Continuity Management Team, Business continuity, Business continuity planning, Change management, Contingency management, Data center automation, Data recovery, Digital continuity, Disaster recovery, Disaster recovery plan, Firmware, High Availability, ISO 22301, Information Technology, Information security, Managed System, Microcode, Quality management, Resilience, Risk management, Service level agreement, Subnetwork, Volume Group, Workload Management:

Business Continuity Management Team Critical Criteria:

Scrutinze Business Continuity Management Team quality and finalize the present value of growth of Business Continuity Management Team.

– What new services of functionality will be implemented next with Business Continuity Management Team ?

– How can the value of Business Continuity Management Team be defined?

Business continuity Critical Criteria:

Have a round table over Business continuity quality and define what do we need to start doing with Business continuity.

– We should have adequate and well-tested disaster recovery and business resumption plans for all major systems and have remote facilities to limit the effect of disruptive events. Do we comply?

– Has specific responsibility been assigned for the execution of business continuity and disaster recovery plans (either within or outside of the information security function)?

– Has the organization established an enterprise-wide business continuity/disaster recovery program that is consistent with requirements, policy, and applicable guidelines?

– Do you have a written business continuity/disaster recovery plan that includes procedures to be followed in the event of a disruptive computer incident?

– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?

– Does our business continuity and/or disaster recovery plan (bcp/drp) address the timely recovery of its it functions in the event of a disaster?

– Do our business continuity andor disaster recovery plan (bcp/drp) address the timely recovery of our it functions in the event of a disaster?

– How will management prepare employees for a disaster, reduce the overall risks, and shorten the recovery window?

– What sources do you use to gather information for a Business Continuity Management Team study?

– What is the role of digital document management in business continuity planning management?

– What potential environmental factors impact the Business Continuity Management Team effort?

– Does increasing our companys footprint add to the challenge of business continuity?

– How does our business continuity plan differ from a disaster recovery plan?

– Is the crisis management team comprised of members from Human Resources?

– Is there a business continuity/disaster recovery plan in place?

– Has business continuity been considered for this eventuality?

– Do you have any DR/business continuity plans in place?

– What do we really want from Service Management?

– Do you have a tested IT disaster recovery plan?

Business continuity planning Critical Criteria:

Adapt Business continuity planning planning and perfect Business continuity planning conflict management.

– Among the Business Continuity Management Team product and service cost to be estimated, which is considered hardest to estimate?

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Business Continuity Management Team?

– Does Business Continuity Management Team appropriately measure and monitor risk?

– What is business continuity planning and why is it important?

Change management Critical Criteria:

Demonstrate Change management leadership and maintain Change management for success.

– The objective of Change Management is to ensure that standard methods and procedures are used, such that changes can be dealt with quickly, with the lowest possible impact on service quality. all changes should be traceable, in other words, one can answer the question, what changed? Do we do this?

– What steps have executives included in the Change Management plan to identify and address customers and stakeholders concerns about the specific process to be reengineered?

– Do those selected for the Business Continuity Management Team team have a good general understanding of what Business Continuity Management Team is all about?

– Business Change and Training Manager responsibilities include Planning, coordinating and implementing an Organizational Change Management Plan?

– Have all the major Change Management issues associated with the preferred alternative been identified and discussed?

– Are CSI and organizational change underpinned by Kotters change management best practices?

– Do changes in business processes fall under the scope of change management?

– How effective is your organization with organizational change management?

– In what scenarios should change management systems be introduced?

– What are common barriers to using Change Management in practice?

– What change management practices does your organization employ?

– What are the primary barriers to effective Change Management?

– How pro-active is the Organizational Change Management Plan?

– When is Change Management used on a project at which level?

– What is the latest success strategy in change management?

– What is workplace Change Management?

– What is Change Management?

Contingency management Critical Criteria:

Map Contingency management quality and display thorough understanding of the Contingency management process.

– Will Business Continuity Management Team deliverables need to be tested and, if so, by whom?

– How do we go about Securing Business Continuity Management Team?

Data center automation Critical Criteria:

Drive Data center automation tactics and develop and take control of the Data center automation initiative.

– Does Business Continuity Management Team create potential expectations in other areas that need to be recognized and considered?

– Have you identified your Business Continuity Management Team key performance indicators?

– What are the short and long-term Business Continuity Management Team goals?

Data recovery Critical Criteria:

Talk about Data recovery quality and find out.

– When a Business Continuity Management Team manager recognizes a problem, what options are available?

– What are the usability implications of Business Continuity Management Team actions?

– What is the most competent data recovery service in the us?

– How much does Business Continuity Management Team help?

Digital continuity Critical Criteria:

Systematize Digital continuity leadership and track iterative Digital continuity results.

– Does Business Continuity Management Team include applications and information with regulatory compliance significance (or other contractual conditions that must be formally complied with) in a new or unique manner for which no approved security requirements, templates or design models exist?

– What is the source of the strategies for Business Continuity Management Team strengthening and reform?

– Do you monitor the effectiveness of your Business Continuity Management Team activities?

Disaster recovery Critical Criteria:

Weigh in on Disaster recovery outcomes and track iterative Disaster recovery results.

– Can the customer work with you to conduct separate disaster recovery tests in order to test/validate readiness?

– Incorporated lessons from running your business prior to the disaster into your recovery plan?

– Do we plan a Disaster recovery plan test and a full interruption disaster recovery plan test?

– Are there standard orders that you fulfill that you need to talk to specific clients about?

– How many virtual machines are to be protected by the disaster recovery solution?

– Established a recovery team with clear responsibilities from the recovery plan?

– Is the priority of system restores documented in the disaster recovery plan?

– How often do you fully test your disaster recovery capabilities?

– Does the building need to be secured against theft/ vandalism?

– What is the current financial position of your business?

– What network connectivity services do you offer?

– How do we create backups for disaster recovery?

– How is data captured during the emergency?

– What is post-disaster recovery to us?

– Cost to execute your recovery plan?

– What are your chances for success?

– Are we any safer?

Disaster recovery plan Critical Criteria:

Detail Disaster recovery plan failures and know what your objective is.

– The goal of a disaster recovery plan is to minimize the costs resulting from losses of, or damages to, the resources or capabilities of your IT facilities. The success of any database disaster recovery plan depends a great deal on being able to determine the risks associated with data loss. What is the impact to your business if the data is lost?

– The goal of a disaster recovery plan is to minimize the costs resulting from losses of, or damages to, the resources or capabilities of your IT facilities. The success of any disaster recovery plan depends a great deal on being able to determine the risks associated with data loss. What is the impact to our business if the data is lost?

– Are we a listed company, if so ask ourselves this: Disaster recovery planning, or its lack, will affect a companys equity position. why buy stock in a company that will disappear should the data center go down?

– Has your organization ever had to invoke its disaster recovery plan which included the CRM solution and if so was the recovery time objective met and how long did it take to return to your primary solution?

– Disaster recovery planning, also called contingency planning, is the process of preparing your organizations assets and operations in case of a disaster. but what do we define as a disaster?

– Have policies and procedures been established to ensure the continuity of data services in an event of a data breach, loss, or other disaster (this includes a disaster recovery plan)?

– What are the requirements for continuity of mail services, such as those specified in continuity of operations plans and disaster recovery plans?

– Do we Assess the severity of damages and do we know when damages are enough to warrant activation of all or part of the disaster recovery plan?

– What actions start the master disaster recovery plan (drp), business recovery plan (brp), and emergency recovery plan (erp)?

– What prevents me from making the changes I know will make me a more effective Business Continuity Management Team leader?

– Do we monitor the Business Continuity Management Team decisions made and fine tune them as they evolve?

– Are the disaster recovery plan (DRP) and the business contingency plan (BCP) tested annually?

– Do Payroll, financials, etc disaster recovery plans (drp) correlate with the overall erp?

– What are the fault tolerance, failover, and disaster recovery plans?

– What are we doing related to disaster recovery planning & programs?

– What does a disaster recovery plan look like?

Firmware Critical Criteria:

Align Firmware governance and diversify disclosure of information – dealing with confidential Firmware information.

– IoT-based offerings are no longer one-off product hardware sales. Instead, manufacturers will embark on new relationships with customers that last for the entire lifecycle of the hardware product. Through over-the-air (OTA) communications, firmware updates and feature enhancements can be delivered to IoT products for as long as they are installed. Given this shift, how should we price our IoT offerings?

– Has anyone made unauthorized changes or additions to your systems hardware, firmware, or software characteristics without your IT departments knowledge, instruction, or consent?

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Business Continuity Management Team processes?

– Does the company have equipment dependent on remote upgrades to firmware or software, or have plans to implement such systems?

– Have all basic functions of Business Continuity Management Team been defined?

High Availability Critical Criteria:

Pay attention to High Availability projects and catalog High Availability activities.

– What are some of our practices for having application consistent snapshots across multiple persistent storage systems for disaster recovery and or high availability purposes?

– Where do ideas that reach policy makers and planners as proposals for Business Continuity Management Team strengthening and reform actually originate?

– Should the deployment occur in high availability mode or should we configure in bypass mode?

– How can sdn be applied in the context of disaster recovery and high availability?

– Are our applications designed for high availability and disaster recovery?

– Is the application designed for high availability and disaster recovery?

– How can skill-level changes improve Business Continuity Management Team?

– What are our Business Continuity Management Team Processes?

ISO 22301 Critical Criteria:

Study ISO 22301 tasks and cater for concise ISO 22301 education.

Information Technology Critical Criteria:

Mine Information Technology visions and oversee implementation of Information Technology.

– Does your company have defined information technology risk performance metrics that are monitored and reported to management on a regular basis?

– If a survey was done with asking organizations; Is there a line between your information technology department and your information security department?

– Who will be responsible for making the decisions to include or exclude requested changes once Business Continuity Management Team is underway?

– Does Business Continuity Management Team analysis isolate the fundamental causes of problems?

– How does new information technology come to be applied and diffused among firms?

– The difference between data/information and information technology (it)?

– When do you ask for help from Information Technology (IT)?

– Are there Business Continuity Management Team problems defined?

Information security Critical Criteria:

Revitalize Information security outcomes and interpret which customers can’t participate in Information security because they lack skills.

– Are information security policies, including policies for access control, application and system development, operational, network and physical security, formally documented?

– Is there an information security policy to provide mgmt direction and support for information security in accordance with business requirements, relevant laws and regulations?

– Based on our information security Risk Management strategy, do we have official written information security and privacy policies, standards, or procedures?

– Is a risk treatment plan formulated to identify the appropriate mgmt action, resources, responsibilities and priorities for managing information security risks?

– Do suitable policies for the information security exist for all critical assets of the value added chain (degree of completeness)?

– Are information security roles and responsibilities coordinated and aligned with internal roles and external partners?

– Does your company have a current information security policy that has been approved by executive management?

– Have standards for information security across all entities been established or codified into law?

– Does your organization have a chief information security officer (ciso or equivalent title)?

– Does mgmt establish roles and responsibilities for information security?

– Is an organizational information security policy established?

– Are damage assessment and disaster recovery plans in place?

– : Return of Information Security Investment, Are you spending enough?

– What is information security?

Managed System Critical Criteria:

Adapt Managed System failures and modify and define the unique characteristics of interactive Managed System projects.

– Are there any easy-to-implement alternatives to Business Continuity Management Team? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– How is the value delivered by Business Continuity Management Team being measured?

Microcode Critical Criteria:

Value Microcode tactics and shift your focus.

– Are there Business Continuity Management Team Models?

Quality management Critical Criteria:

Focus on Quality management results and develop and take control of the Quality management initiative.

– What may be the consequences for the performance of an organization if all stakeholders are not consulted regarding Business Continuity Management Team?

– Is Business Continuity Management Team Realistic, or are you setting yourself up for failure?

– How do we Lead with Business Continuity Management Team in Mind?

– What is the future of Data Quality management?

– Quality management -are clients satisfied?

Resilience Critical Criteria:

Grade Resilience leadership and get the big picture.

– What type and amount of resources does the system develop inherently and what does it attract from the close and distant environment to employ them consequently in the resilience process?

– What programs/projects/departments/groups have some or all responsibility for business continuity/Risk Management/organizational resilience?

– How and how much do Resilience functions performed by a particular system impact own and others vulnerabilities?

– How and how much Resilience functions performed by a particular system impact own and others vulnerabilities?

– How do we know that any Business Continuity Management Team analysis is complete and comprehensive?

– How will our organization address the key risk areas of security, resilience and data leakage?

– How do we go about Comparing Business Continuity Management Team approaches/solutions?

– What level of service resilience and backup is provided within the service?

– What level of service resilience and backup is provided within the service?

– What level of service resilience and backup is provided within services?

– What is the nature and character of our Resilience functions?

– Why focus on Cybersecurity & resilience?

Risk management Critical Criteria:

Discuss Risk management management and stake your claim.

– Are findings of enterprise Risk Management deficiencies reported to the individual responsible for the function or activity involved, as well as to at least one level of management above that person?

– Do we know what information assets are most at risk to compromise or damage and what can happen to these assets?

– Are we specifically expressing Cybersecurity requirements to our partners, suppliers, and other third parties?

– Does your company have a formal information and technology risk framework and assessment process in place?

– Is the organization updating critical Risk Management documents based on ongoing monitoring activities?

– Does our organization have a Cybersecurity Risk Management process that is functioning and repeatable?

– What is the sensitivity (or classification) level of the Risk assessed information?

– Are resources allocated to remediate most vulnerable systems with the highest impact?

– Does the addition of a new service add a professional liability exposure?

– Do governance and risk management processes address Cybersecurity risks?

– How are risk assessment and audit results communicated to executives?

– Are your recovery strategies regularly updated?

– What is your process/plan for managing risk?

– Vendor Risk Management, how much is enough?

– What triggers a risk assessment?

– Do we have a back-up source?

– What s De-identified?

– Who are valid users?

Service level agreement Critical Criteria:

Chart Service level agreement failures and adopt an insight outlook.

– Are the vendor contracts deliverables-based, with specific Service Level Agreements (slas) including penalties and liquidated damages?

– What is the impact of changing my suppliers and/or their SLAs on my capabilities to meet my SLAs?

– What are standard financial penalties for violating downtime in a Service Level Agreement?

– What are the hours of operation (regular business hours and after hours support)?

– What actions will be taken in the event of a serious disruption?

– Is your firm willing to commit to Service Level Agreements?

– What are the physical location requirements for each copy?

– When will regularly scheduled maintenance be performed?

– What are the costs to provide this level of service?

– What does off-site mean in your organization?

– How will incidents be documented or logged?

– Who is accountable for service delivery?

– How many copies must be off-line?

– What is Data Protection?

– What is Out of Scope?

– What to optimise for?

– Who prepares the SLA?

– What is ITIL?

Subnetwork Critical Criteria:

Differentiate Subnetwork strategies and arbitrate Subnetwork techniques that enhance teamwork and productivity.

– What is the total cost related to deploying Business Continuity Management Team, including any consulting or professional services?

– How does the organization define, manage, and improve its Business Continuity Management Team processes?

– How do we Improve Business Continuity Management Team service perception, and satisfaction?

Volume Group Critical Criteria:

Study Volume Group adoptions and innovate what needs to be done with Volume Group.

– Is the Business Continuity Management Team organization completing tasks effectively and efficiently?

– Are we making progress? and are we making progress as Business Continuity Management Team leaders?

Workload Management Critical Criteria:

Probe Workload Management tactics and get answers.

– What are the top 3 things at the forefront of our Business Continuity Management Team agendas for the next 3 years?

– What are the business goals Business Continuity Management Team is aiming to achieve?


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Business Continuity Management Team Self Assessment:


Author: Gerard Blokdijk

CEO at The Art of Service | theartofservice.com

[email protected]


Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Business Continuity Management Team External links:

MIT Business Continuity Management Team (BCMT)

Business Continuity Management Team – BCMpedia. A …

Business continuity External links:

Infotech- The IT Support and Cloud Company
IT Support Specialists for Kent and London Businesses

Business Continuity Associate – DTCC Careers

Business continuity planning External links:

Business Continuity Planning – BCP

Business Continuity Planning – Download the SBM Brochure Now
ad · cl.gsb.stanford.edu/Business/Continuity

Business Continuity Planning Flashcards | Quizlet

Change management External links:

10 Change Management Best Practices | The Fast Track

[PDF]Organizational Change Management Readiness …

CDT Releases Organizational Change Management and …

Contingency management External links:

“Contingency Management for Smoking Cessation in …

[PDF]Contingency Management of System 463L Pallets and …

Contingency management (Book, 1975) [WorldCat.org]

Data center automation External links:

Data Center Automation – Cisco

Data Center Automation | Mumbai | Sunrise Consulting

Zefflin – Data Center Automation & Cloud Management …

Data recovery External links:

Data Recovery is a reliable and practical single-function application for recovering deleted files on your system.Data Recovery requires no installation and

Digital continuity External links:

BBC TWO Digital Continuity, December 2000 – YouTube

Digital Continuity: The Holy Grail | QUMAS

Disaster recovery External links:

National Disaster Recovery Framework | FEMA.gov

Disaster Recovery Assistance | United States Department …

Disaster recovery plan External links:

IT Disaster Recovery Plan | Ready.gov

Firmware External links:

Software and Firmware Downloads | WD Support

Download drivers and firmware for Surface

Download Foscam Firmware

High Availability External links:

High Availability Inc.

FlashGrid | Database High Availability Simplified

Deploying high availability and site resilience

ISO 22301 External links:

Business Continuity Management System. ISO 22301. | Udemy

ISO 22301 Business Continuity | BSI America

ISO 22301 – International Business Continuity Standard

Information Technology External links:

OHIO: Office of Information Technology |About Email

Rebelmail | UNLV Office of Information Technology (OIT)

Information security External links:


Information Security

Federal Information Security Management Act of 2002 – NIST

Managed System External links:

Managed System Support SLA | IST – Platform Infrastructure

Microcode External links:

Notes on Intel Microcode Updates – Inertia War

linux – What is Intel microcode? – Stack Overflow

Quality management External links:

abaqis® | Quality Management System

Antelope Valley Air Quality Management District

Quality Management Training Solutions from BSI

Resilience External links:

Devereux Center for Resilient Children | Promoting Resilience

What is Resilience? | Psych Central

Overview – Resilience

Risk management External links:

20 Best Title:(risk Management Manager) jobs (Hiring …

Education Risk Management | Edu Risk Solutions

Risk Management – ue.org

Service level agreement External links:

What is a Service Level Agreement? | Palo Alto Networks

AT&T Broadband – Service Level Agreement

[PDF]TEMPLATE Service Level Agreement (1)
www.osd.uconn.edu/content/TEMPLATE_Service_Level_Agreement (1).pdf

Subnetwork External links:

subnetwork – Wiktionary

News – IASP New IASP Industry 4.0 subnetwork

Volume Group External links:


Workload Management External links:

User workload management in Exchange 2016

[PDF]Caseload and Workload Management – Child Welfare

Workload Management – Back Office Optimization | Genesys