Cyber automation engineers review procedures relating to current threat management and response processes and design automated actions to accelerate the Triage, validation, containment, eradication and remediation of security incidents.

More Uses of the Triage Toolkit:

  • Identify and recommend opportunities for clean slate process improvement with regards to incident management, fault monitoring, Triage procedures and issue escalation.
  • Formulate: work closely with internal customers to help Triage and resolve provider and member complaints, quality of care issues and/or initiatives that arise.
  • Steer: intake, Triage, and analyze reported data privacy incidents to ensure appropriate escalation to the team for rapid response and remediation.
  • Ensure you coach; lead bug Triage process working with with stakeholders as customer support, marketing, sales and product to uncovering quality issues.
  • Evaluate: proactively identify, Triage, and address technology issues and/or problems to aggressively attain and maintain acceptable team performance metrics.
  • Be accountable for overseeing and managing communication via your customer service channels and ensuring providing a high level of customer service.
  • Ensure you motivate; respond to security incidents targeting organization assets and Triage of security reports from customers, internal sources, and bug bounty programs.
  • Direct: monitor, Triage, administer, enable, maintain, and deliver the intended use of computer system services, software tools, and infrastructure in order to meet the needs of the business.
  • Ensure your organization provides a single executive point of accountability for delivery of local services to all of the unincorporated areas.
  • Interact with other analysts to conduct Triage and initial analysis of real time data feeds and alerts to detect potential intrusions.
  • Support in locale UAT and post launch testing of newly launched products to Triage post launch issues and accelerate local sales motions.
  • Operate test environment in cloud, run and analyze test results, perform diagnostics and troubleshooting, open, prioritize, and help Triage defects, track and report test status and results.
  • Perform manual exploratory and acceptance testing of new features being iteratively developed as part of Agile development methodology.
  • Lead the Agile process to incrementally drive improvement in Triage process, reduce time to detect and response, use case fine tuning, metrics etc.
  • Pilot: Triage and resolve production incidents related to the on premises and cloud platforms and lead root cause analysis and postmortem considerations.
  • Steer: review and Triage vulnerability alerts into manageable reports, provide relevant analysis, suggest mitigations, track remediation, manage scheduled scans, identify gaps and expand scan coverage, and escalate as appropriate.
  • Develop and improve processes for team to follow with regard to problem Triage, software development life cycle (SDLC), change management, and other IT processes in place to promote new/revised objects to all environments.
  • Arrange that your team coordinates and provides application and database operations Triage support to troubleshoot and resolve functional and performance issues encountered in production, development, and test environments.
  • Initiate and lead Triage and post incident meetings sharing knowledge with other engineers and efficiently resolving customer problems.
  • Confirm your group complies; as part of project team provides support to Triage, prioritize and resolve application issues identified by internal and external clients.
  • Manage work with the Product Management and Development teams in Agile methodology to understand product features, Triage and troubleshoot the issues, identify causes and solutions.
  • Devise: engineering, Triage issues and develop proactive processes, maintaining Windows based endpoints and software distribution systems in a large enterprise environment.
  • Assume full responsibility for self development and career progression; proactively seek and lead ongoing trainings (formal and informal).
  • Ensure you negotiate; respond to calls from customers, other departments, and elected officials in a courteous and efficient manner, routing to appropriate staff or managers.
  • Audit: timely Triage varying issues based on error messages, log files, threads dumps, stack traces, sample code, and other available data points.
  • Warrant that your operation complies; conducts Triage, troubleshoot, and repair system failures related to network configurations, network switching/routing, network devices, and datacenter equipment.
  • Utilize incident response procedures and workflows for Triage, analysis, notification, escalation, containment, remediation, and reporting.
  • Standardize: monitor hardware, software and processes, Triage issues and escalate as defined ensuring all service levels agreements and agreed upon client expectations are adhered.
  • Systematize: Triage and determine priority of several incidents at once and work cross functionally with analysts, legal, and product teams to determine privacy issue root causes.
  • Perform Triage on technology issues that arise so that appropriate maintenance and support teams can be brought in to consult .

 

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