Siebel systems were designed to be perfectly running and executing. Although the Siebel Systems were not created within the norms of simplicity, the Siebel systems made sure that all components and parts of the systems like Siebel 7, 7.7, 7.8 and others are working in accordance with what is standard.
Siebel systems usually operate in two dynamic frameworks. These frameworks are substantially the elements that made it possible for the Siebel systems to compatibly work with other systems primarily the application software and operating systems. The two frameworks are standard interactivity and the high interactivity. The main difference between the two frameworks is on the manner the Siebel client coordinates and channels things with the Siebel server. In the case of the standard interactivity framework, the modifications and changes that were made to record them are not automatically coordinated to the Siebel database server and in order to use the recorded database you will need to basically save them separately. On the other hand, the high interactivity framework works exactly opposite the other framework. When you make some changes on the record, it is automatically being saved on the Siebel Database server.
However, with this kind of a protocol, some problems are encountered with the high interactivity framework of Siebel. Normally, when you launch any applet on your Siebel software of any version, you would normally have an Internet Explorer instance, but with the current high interactivity framework, the instance when opened is crashed and requires that it be reopened.
Other than that problem, the high interactivity framework is working perfectly as designed.
When someone hears the word on demand, one would immediately associate it with the ability to provide assistance at that very instant. While this is true, this concept has been a tweaked a little in the perspective of delivering services using the Siebel On demand system.
The Siebel On demand is one of the mantras that Siebel Systems created. The Siebel on demand in the perspective of the Siebel group is a capability of the system to integrate the capacity to interact with the client and channel the results back into the back-end of the system. This then allows for multiple communications to exist in between the company and its clients and the company and the system. This concept must have been conceived with a little degree of difficulty but then again, it all came from a simplified concept.
The Siebel on demand is a fruit of incorporating the interactive voice response and the call center environment on a single capsule. The idea is to primarily eliminate the need for additional infrastructures to be built and established. This in effect lessens the potential of spending too much from the company’s financial resources.
When a full implementation of the Siebel on demand is realized, the company shall benefit greater by not worrying on how to integrate some of the vital features and services of the company and how to further develop these so they become fully functional and become income-generators. With the on demand, the company can now focus on how to better give better services to it clients so that they become loyal clients of the company.