Save time, empower your teams and effectively upgrade your processes with access to this practical Virtual agent Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Virtual agent related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Virtual agent specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Virtual agent Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals…
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Virtual agent improvements can be made.
Examples; 10 of the standard requirements:
- How will the group know that the solution worked?
- What are the gaps in my knowledge and experience?
- What are all of our Virtual agent domains and what do they do?
- What is the team’s contingency plan for potential problems occurring in implementation?
- Who is the Virtual agent process owner?
- If we weren’t already in this business, would we enter it today? And if not, what are we going to do about it?
- Is knowledge gained on process shared and institutionalized?
- Do those selected for the Virtual agent team have a good general understanding of what Virtual agent is all about?
- Is the current ‘as is’ process being followed? If not, what are the discrepancies?
- What controls do we have in place to protect data?
- The workbook is the latest in-depth complete edition of the Virtual agent book in PDF containing requirements, which criteria correspond to the criteria in…
Your Virtual agent self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Virtual agent Self-Assessment and Scorecard you will develop a clear picture of which Virtual agent areas need attention, which requirements you should focus on and who will be responsible for them:
- Gives you a professional Dashboard to guide and perform a thorough Virtual agent Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Virtual agent projects with the 62 implementation resources:
- 62 step-by-step Virtual agent Project Management Form Templates covering over 6000 Virtual agent project requirements and success criteria:
Examples; 10 of the check box criteria:
- Team Member Performance Assessment: Are any governance changes sufficient to impact achievement?
- Activity Resource Requirements: Is there anything planned that doesn t need to be here?
- Responsibility Assignment Matrix: Which Virtual agent project Management Knowledge Area is Least Mature?
- Executing Process Group: How can you use Microsoft Virtual agent project and Excel to assist in Virtual agent project risk management?
- Procurement Audit: Are outsourcing and Public Private Partnerships considered as alternatives to in-house work?
- WBS Dictionary: Are overhead budgets and costs being handled according to the disclosure statement when applicable, or otherwise properly classified (for example, engineering overhead, IR&D)?
- Cost Management Plan: Cost tracking and performance analysis – How will cost tracking and performance analysis be accomplished?
- Procurement Management Plan: Are adequate resources provided for the quality assurance function?
- Lessons Learned: What should have been accomplished during predeployment that was not accomplished?
- Activity Duration Estimates: Is training acquired to enhance the skills, knowledge and capabilities of the Virtual agent project team?
Step-by-step and complete Virtual agent Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Virtual agent project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Virtual agent project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Virtual agent project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Virtual agent project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Virtual agent project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Virtual agent project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Virtual agent project with this in-depth Virtual agent Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Virtual agent projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Virtual agent and put process design strategies into practice according to best practice guidelines
This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Virtual agent investments work better.
This Virtual agent All-Inclusive Toolkit enables You to be that person: