What does ITIL® do?
ITIL® provides a logical, factual framework to:
- Run your company’s IT department at consistently maximum efficiency levels to reduce costs, increase profits and meet other key objectives of your organization.
- Provide a way to measure performance and effectiveness, making IT departments responsible and accountable for the performance and results of the business.
- Identify and highlight potential areas to cut costs, improve quality and spur growth.
- Furnish valuable information to customers
- Increase value
- Pinpoint procedural gaps and redundancies
- Optimize your IT needs efficiently and with maximum control