Generally speaking, your road in certification is defined by your current
role and career path. So, if you are a IT professional serving in any of the
ITSM areas; change manager, capacity planner, service desk manager, etc, then
most likely your next step would be to get a ITIL® Practitioner certification in
your field of work. However, if you are an IT manager; for example, then you
need to skip the Practitioner and move ahead to the ITIL® Manager certification.
That’s the broader certification which will require knowledge of all ITSM
processes.

How does PMP fit in? Well, it depends on where you are standing.
If your role (or to-be) involves the responsibilities of managing projects, then
the PMP would be a good choice. The PMP touches on the
project management part of IT, and ITIL® touches on the operations
one.

If you are up to implementing a CSIP (Continuous Service
Improvement Program) for your organization, then you need to asssess your
knowledge in both areas; PMP and ITIL®, and make sure you leverage that to a
satisfactory level before starting the effort since you will need both knowledge
domains to bring the CSIP to a success.

Categories: News

Related Posts

News

ITIL PREDICTIVE ANALYTICS REPORT

  This ITIL report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest. The Predictive Analytics Scores below – ordered Read more…

News

Cybersecurity PREDICTIVE ANALYTICS REPORT

Read online and subscribe to Predictive Analytics Email Updates HERE You can have a say in which analytics you need in which timeframe: simply add your (anonymous) need to the list at https://theartofservice.com/predictive-analytics-topics-reports-urgency and we Read more…

News

Storage Technologies PREDICTIVE ANALYTICS REPORT

  This Storage Technologies report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest. This predictive analytics evaluates 36 storage-related Read more…