Great insight in the things that are important to you:
1) You would like to have the flexibility to extend your time for the course when you feel you need this, but still be time efficient to finish the course relatively quickly
2) You would like to have an ITIL Expert qualified instructor to help you prepare for the exam, as you wish to pass your exam in the first go and not risk having to resit your exam
3) You want the course to be easy to follow, not complex or confusing as you wish to focus on the content – not the organization and administration of it.
4) You are looking for the best value for money

With this in mind, I am very excited as this is exactly what The Art of Service had in mind when we created our eLearning programs. (we have been doing this since 2002 so we have had quite a bit of time to change and improve!  )

As our student you are allocated an instructor for the entire duration of the program. You have access to this instructor for as much as you need it! YOU are the driving force, you are in control of your learning experience. When you need to ask your instructor a clarifying question 5 times per day — than this is what you do. This is all part of your program fee, and you will NOT be charged extra for it.

Your initial access to the program is 3 months, but should you need to extend – chances are your instructor already knows this and he or she will contact you to initiate this. Your progress is monitored on a daily or weekly basis (depending on your level of activity) so the ITIL Expert level instructor keeps a close eye on your learning experience. Additional access is included in the intitial program fee, and you will not be charged extra for it.

The eLearning programs are constructed around the official APMG syllabus, and follow the exam requirements to the minute detail. The eLearning program includes exam preparation through quizzes and APMG created practice exams. For an additional $29.95 you can purchase the exam preparation program book, which is the same book we add in for free as an extra bonus for our students who purchase the ITIL Expert bundle (all courses to get you ITIL Expert certfied).

The Art of Service created a unique and dedicated eLearning portal for all our students; The portal has grown into a specialist ITIL learning community. There are currently over 2500 students involved in 105 discussions. The discussions cover all learning topics as well as tips and tricks in relation to the exams. Access to this unique community is part of your program fee.

As for the quality of the materials, the instructor and the overal experience: our students have  the highest passrates globally:

  • On average the ITIL V3 Intermediate programs globally have an average passrate between 72 and 85%
  • The Art of Service eLearning students have a passrate of 100%

The success of our students is partially due to the fact that our eLearning programs are created by education specialists, in combination with ITIL experts. This ensures that the specialist technical components of the course are correct, but also the educational psychology and methodology that is being used to transfer the knowledge to the student (you!).

You receive all this for US$595 per ITIL V3Intermediate program!

Now, for the exams.
The best option for you is to buy the exam from CSME or  Loyalist Certification Services. By enrolling in our eLearning programs you can benefit from this fantastic pricepoint… Course and exam are two completely separate entities. Our clients in the US take their certificate of completion and book their exam directly with CSME or Loyalist Certification Services.

You can still enjoy the quality of our courseware and eLearning experience, as you receive a certificate of completion at the end of the program which is VALID entry for any exam institute that sells and distributes the APMG / ITIL® V3 exams.
The certificate of completion is also used by many of our students as evidence towards their PDU requirements to keep their PMP certification up to date.

To get you started straight away – follow this link to our online store. Your instructor will contact you within hours after enrolment to get you started.

Categories: News