EN 301 549 — ICT Accessibility Requirements
EN 301 549 is the European standard for ICT accessibility requirements, harmonized under the European Accessibility Act and the Web Accessibility Directive. Version 3.2.1 (2021) incorporates WCAG 2.1 Level AA requirements and extends them to non-web ICT including software, hardware, and electronic documents.
Domains
Clauses 12-13: Documentation, Support and Emergency Services
Clause 11: Software
Clause 10: Non-Web Documents
Clause 9: Web Content
Clause 8: Hardware
Frequently Asked Questions
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