Organizational Culture
What is Organizational Culture?
The shared values, beliefs, norms, and behaviors within an organization that influence how people interact and make decisions.
Frameworks that govern organizational culture
What the standards actually require on organizational culture
Requirements naming organizational culture across 6 standards, quoted from the control text.
Requires fostering a culture that supports innovation including tolerance of uncertainty and learning from failure.
ISO-56002-5.5 · Organizational culture →Data governance and information management for informed decision-making. Control from ISO 37000:2021 framework, domain: Organizational Culture and Capability.
ISO37000-CC-04 · Cl. 6.8 Data and decisions - Data governance and information management for informed decision-making →Heifetz BUILDING ADAPTIVE CAPACITY (from Practice of Adaptive Leadership + Real Leadership). DEFINITION: the systemic capability to face + work on + thrive in adaptive challenges; can be developed + cultivated.
Heifetz-BuildingAdaptiveCapacity-Experiments-Learning · Heifetz Building Adaptive Capacity, Running Experiments, Learning Organization Coordination →Goleman EI SOCIAL AWARENESS (3 competencies) + RELATIONSHIP MANAGEMENT (7 competencies). SOCIAL AWARENESS: (1) EMPATHY - sensing others feelings and perspectives + taking active interest in their concerns + reading emotional cues + cultural sensitivity + cogni...
Goleman-EI-SocialAwareness-RelationshipMgmt-10Competencies · Goleman EI Social Awareness (3) and Relationship Management (7) Competencies →Hersey-Blanchard SLT coordination with adjacent leadership theories. (a) BASS + AVOLIO FULL RANGE LEADERSHIP MODEL (FRLM) - Transactional + Transformational + Passive-Avoidant; FRLM emphasizes leader-style continuum + MLQ-measured;
HB-SLT-Coord-Adjacent-Theories-Bass-Goleman-Heifetz-Greenleaf · Hersey-Blanchard SLT Coordination with Adjacent Leadership Theories (Bass FRLM + Goleman EI + Heifetz Adaptive + Greenleaf Servant + Kouzes + Schein) →Percentage of employees retained during the reporting period indicating organizational culture health.
ISO-30414-OC.2 · Employee retention rate →Questions people ask about organizational culture
What is Organizational Culture?
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