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Social Engineering

What is Social Engineering?

The psychological manipulation of people into performing actions or divulging confidential information. Social engineering attacks exploit human trust rather than technical vulnerabilities and include phishing, pretexting, and baiting.

Information Security

Each of these is named in at least one of the same controls as social engineering. The number is how many controls name both.

What the standards actually require on social engineering

Requirements naming social engineering across 6 standards, quoted from the control text.

CIS Controls v82 controls

Teach the workforce to spot social engineering, for example phishing, pretexting and tailgating.

CIS-14.2 · Train Workforce Members to Recognize Social Engineering Attacks →

Teach staff to spot social engineering, including phishing, business email compromise, pretexting and tailgating. Implementation Groups: IG1, IG2 and IG3 (part of the IG1 essential cyber hygiene baseline, so every enterprise applies it). Asset type: Users.

cis-controls-v8-1::14.2 · Train Workforce Members to Recognize Social Engineering Attacks →
PCI DSS 4.02 controls

Security awareness training must address threats and vulnerabilities that could affect cardholder data or sensitive authentication data, covering at minimum phishing (and attacks related to it) plus social engineering.

12.6.3.1 · 12.6.3.1 Awareness training covers phishing and social engineering →

Personnel dealing with user account details are advised of what social engineering attacks are, how to manage such situations and how to report them.

ISM-2071 · Social engineering advice for account support staff →

Provide literacy training on recognizing and reporting potential and actual instances of social engineering and social mining.

fbi-cjis-security-policy::AT-2(3) · AT-2(3) Literacy Training and Awareness | Social Engineering and Mining →

Information need: whether staff are prepared to react properly to social engineering attacks. Measure: the percentage of staff who react correctly to a test such as a simulated phishing email to selected staff;

iso-iec-27004-2016::B.15 · Social engineering preparedness →

Questions people ask about social engineering

What is Social Engineering?
The psychological manipulation of people into performing actions or divulging confidential information. Social engineering attacks exploit human trust rather than technical vulnerabilities and include phishing, pretexting, and baiting.
Why is Social Engineering important for compliance?
Social Engineering is a key concept in Information Security. Understanding social engineering helps organizations meet regulatory requirements, reduce risk, and demonstrate due diligence during audits. Our compliance platform maps 1,016 frameworks with 316K cross-framework control mappings.
Which compliance frameworks address Social Engineering?
Social Engineering appears in the requirement text of CIS Controls v8, CIS Controls v8.1, PCI DSS 4.0, Australian Information Security Manual, FBI CJIS Security Policy. Across these standards we have identified 9 controls that name it directly, each linked to the control text on the compliance platform.
Where can I learn more about Social Engineering?
Explore our compliance framework pages to see how social engineering applies across different standards and regulations. Our implementation guides provide step-by-step guidance, and the compliance platform offers AI-powered analysis of how this concept maps across 1,016 frameworks.

See how Social Engineering applies across compliance frameworks

Our platform maps 1,016 frameworks with 316K cross-framework control mappings. Explore how this concept is addressed across standards.

Written and maintained by Gerard Blokdyk, The Art of Service.